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Tata Capital
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Collection Executive - MFB - Sasni - JML Market - J Grades

Collection Executive - MFB - Sasni - JML Market - J Grades

Tata Capital

1 - 2 years

3 - 6 Lacs

Atrauli

Posted:2 weeks ago| Platform:

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Skills Required

customer relationship customer service financial services collections aws github maven collection management recovery amazon rds docker ansible amazon ec2 java git iam devops linux jenkins mysql payment collection finance amazon cloudwatch

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Collection Executive to join our team in Mumbai. The ideal candidate will have 1 to 2 years of experience in collections, preferably in the banking or financial services industry.
Roles and Responsibility

Correspond with multiple sources to negotiate payment schedules that suit the customer''s current financial situation while satisfying the debt.

Track portfolio for specific buckets for the assigned area and control delinquency, focusing on non-starters.

Provide efficient customer service regarding collection issues, process customer refunds, and review account adjustments.

Monitor and maintain customer account details for non-payments, delayed payments, and other irregularities, making necessary customer calls and account adjustments.

Ensure compliance with all Audit / NHB / IRB regulations and company policies and procedures.

Enlist sales and senior management efforts when necessary to accelerate the collection process.

Job

GraduateYes.

Masters/PostgraduateOptional.

Minimum 1 to 2 years of experience in collections.

Strong knowledge of banking and financial services is required.

Ability to work in a fast-paced environment and meet deadlines.

Excellent communication and negotiation skills are essential.

Ability to analyze data and make informed decisions.

Experience in managing customer relationships and providing excellent customer service.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Collection Executive - MFB - Sasni - JML Market - J Grades