Collection Executive For Jodhpur City, Rajasthan

Contacting debtors: Reach out to borrowers via phone, email, or mail to discuss outstanding debts and encourage timely repayment.

Negotiating payment plans: Collaborate with borrowers to create realistic and manageable repayment schedules, considering their financial situation and the company's needs.

Recording and tracking payments: Maintain accurate records of all interactions, payment agreements, and payments received.

Addressing inquiries and disputes: Handle customer questions, complaints, and disputes related to their accounts and payments.

Ensuring compliance: Adhere to all relevant laws, regulations, and company policies throughout the debt collection process.

Reporting on collection activities: Prepare reports on the status of collections, payment trends, and any challenges encountered.

Collaborating with other departments: Work with legal teams, finance departments, and sales teams to develop debt recovery strategies and ensure accurate account information.

Essential skills and qualifications

Excellent communication and negotiation skills: Able to communicate effectively with borrowers, understand their situations, and negotiate mutually acceptable payment solutions.

Strong problem-solving and analytical skills: Capable of assessing individual situations, identifying the root causes of payment delays, and developing appropriate solutions.

Empathy and professionalism: Approach interactions with borrowers with understanding and maintain a professional demeanor even in challenging situations.

Attention to detail and organizational skills: Maintain accurate records, manage multiple accounts efficiently, and adhere to deadlines.

Knowledge of relevant regulations: Familiarity with debt collection laws and privacy regulations to ensure compliance.

Computer proficiency: Comfortable using debt collection software and databases.

Experience: Prior experience in collections or customer service is often required.

To Apply, Call on: 9636580600, 8952955555