Coffee Professional

Company Description

Blue Tokai Coffee Roasters is India's largest and most rapidly growing specialty coffee brand, headquartered in Gurgaon, India. Since its launch in 2013, the company has been at the forefront of promoting high-quality Indian coffee and has established itself as a key player in shaping the evolving coffee culture in the country. Blue Tokai operates 4 roasteries and over 190 cafés across India’s major cities, alongside international outlets in Japan and Dubai. With a focus on sourcing premium Indian beans and expertly roasting them, Blue Tokai ensures unmatched quality and accessibility through its cafés, brewing classes, and online platforms. The brand’s commitment to excellence has made it a popular choice for millions of coffee enthusiasts.

Role Description

This is a full-time, on-site role for a Coffee Professional based in Hyderabad. The Coffee Professional will be responsible for preparing and serving high-quality coffee beverages, ensuring a stellar customer experience, educating customers about products, and maintaining café equipment. Duties also include managing inventory, upholding cleanliness and safety standards, and supporting promotional events or workshops.

Qualifications

• Expertise in coffee preparation techniques such as espresso extraction, brewing methods, and latte art
• Knowledge of customer service principles, including communication and interpersonal skills for delivering exceptional service
• Understanding of café operations, including inventory management, equipment maintenance, and adherence to safety guidelines
• Passion for coffee, eagerness to learn, and ability to educate customers about specialty coffee and brewing processes
• Prior experience in the food and beverage industry or a related field is a plus
• Ability to work collaboratively in a team and maintain a positive attitude in a fast-paced environment
• Flexibility to work varied shifts, including weekends and holidays