Cobolt Developer

Wipro

5 - 8 years

3 - 7 Lacs

bengaluru

Posted:1 day ago| Platform:

Apply

Skills Required

dbms jcl cobol cics vsam c++ python operations management performance tuning team management unit testing java integration testing linux debugging troubleshooting client interaction code review digital transformation unix sla management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Develop, maintain, and enhance applications written in COBOL
Experience in debugging and performance tuning of COBOL programs
Analyze user requirements and design technical solutions in COBOL
Perform code reviews, unit testing and integration testing
Work with JCL,VSAM,DB2,CICS, and other mainframe tools
Basic know ledge of Linux/Unix commands and scripts for file manipulation, job execution, and monitoring

Oversee and support process by reviewing daily transactions on performance parameters
- Review performance dashboard and the scores for the team
- Support the team in improving performance parameters by providing technical support and process guidance
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
- Ensure standard processes and procedures are followed to resolve all client queries
- Resolve client queries as per the SLAs defined in the contract
- Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting
- Document and analyze call logs to spot most occurring trends to prevent future problems
- Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
- Ensure all product information and disclosures are given to clients before and after the call/email requests
- Avoids legal challenges by monitoring compliance with service agreements

Mandatory Skills: COBOL.

Experience: 5-8 Years.

More Jobs at Wipro

Data Scientist + Operational Research /Optimization

Pune, Bengaluru, Mumbai (All Areas)

5 - 10 yrs

INR 10 - 19 Lacs

Developer - L4

Pune

5 - 8 yrs

INR 7 - 9 Lacs

Principal Consultant - Tech & Impl - L1

Pune

8 - 10 yrs

INR 20 - 25 Lacs

Customer Support Associate - International Voice Process

Kolkata

Experience: Not specified

INR 2 - 4 Lacs

Customer Support Associate - International Non-Voice Process

Kolkata

Experience: Not specified

INR 2 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Python Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.