Job
Description
Design, develop, and maintain CMDB solutions to support IT asset and configuration management. Ensure data integrity, accuracy, and consistency within the CMDB by implementing robust data models and workflows. Develop custom scripts, automation, and integrations between CMDB and other IT systems (e.g., ITSM, ITOM, discovery tools). Work with IT teams to onboard new CI (Configuration Item) types , attributes, and relationships. Implement discovery tools (e.g., ServiceNow Discovery, SCCM, BMC Atrium) for automated population and reconciliation of CMDB data. Ensure compliance with ITIL best practices and organization-specific policies for configuration management. Develop and maintain CMDB reporting and dashboards to provide visibility into IT assets and dependencies. Identify and resolve data discrepancies, inconsistencies, and duplication within the CMDB. Provide technical guidance and documentation for CMDB architecture, workflows, and processes. Required Skills & Qualifications: Strong experience with CMDB platforms , especially ServiceNow CMDB or similar tools (e.g., BMC Atrium, IBM TADDM). Hands-on experience with CMDB architecture, data modeling, and relationship mapping . Proficiency in scripting languages such as JavaScript, PowerShell, or Python for automation and integration. Experience with REST/SOAP APIs for CMDB data ingestion and third-party integrations. Strong knowledge of ITSM, ITOM, and ITIL processes , particularly Configuration Management . Familiarity with discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium, SolarWinds) for automated CMDB population. Understanding of data governance, normalization, and reconciliation techniques. Experience with SQL or NoSQL databases for CMDB-related queries and reporting. Strong analytical and problem-solving skills. Cmdb Developer
