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CMDB Analyst SME

CMDB Analyst SME

NXP Semiconductors

5 - 9 years

0 Lacs

noida uttar pradesh

Posted:1 week ago| Platform: Shine logo

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Skills Required

configuration management cmdb data governance data integrity data dictionary itil servicenow sdlc asset management analytical skills customer service communication skills configuration audits kpis problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

**Role Overview:** As a Configuration Management Specialist at NXP in India, you will play a crucial role in supporting the Configuration manager in developing CMDB policy, processes, and knowledge base. Your primary responsibility will be to manage and maintain data/IT configuration items and data governance for the platform. Working closely with the Configuration manager, you will strive to enhance CI data integrity by focusing on classes, naming conventions, attributes, data sources, and relationships. **Key Responsibilities:** - Assist in conducting configuration audits and reconciliation to ensure accurate and complete CMDB data - Drive visibility on unauthorized CI changes or alterations to the environment - Maintain the data dictionary and own the data model for the platform - Define KPIs to manage the effectiveness of the data - Collaborate with stakeholders to understand new requirements and how Configuration management can support business outcomes - Support and administer the tool for configuration and asset management, ServiceNow Discovery, and other assigned applications or modules - Perform SDLC activities required to enhance the ServiceNow platform **Qualifications Required:** - Bachelor's degree in Computer Science, Information Systems, or a related IT field - ITIL Foundation v3 or v4 certification - 2+ years of ServiceNow IT Operations experience - 5+ years of experience in global enterprises - Expert knowledge of IT Configuration and Asset Management processes - Familiarity with ServiceNow CMDB, Discovery, and Service Mapping tools If you are seeking a challenging role where you can leverage your Configuration Management expertise, excellent analytical skills, and IT operations experience within a global enterprise environment, this opportunity at NXP in India could be an ideal match for you.,

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CMDB Analyst SME