Cluster Manager

Home First Finance Company

12 - 17 years

12 - 17 Lacs

sivakasi tamil nadu india

Posted:8 hours ago| Platform: Foundit logo

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Skills Required

administration sales marketing campaigns customer service operations

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for an experienced and strategic Cluster Manager to lead multiple branches and drive business growth. The ideal candidate will be responsible for stakeholder onboarding, team leadership, operational efficiency, and maintaining a compliant and high-performance sales culture.

Key Responsibilities:

Build and maintain strong relationships with stakeholders through networking and innovative marketing campaigns
Lead and manage teams of Relationship Managers, Customer Service Executives, and Branch Managers across multiple locations
Ensure the productivity, effectiveness, and profitability of all branches within the cluster
Oversee day-to-day administrative and operational activities to ensure smooth branch functioning
Monitor and evaluate collection performance and implement corrective actions as necessary
Drive revenue growth while minimizing risk by fostering a strong compliance-focused sales environment
Analyze performance metrics and develop strategies to improve customer experience and branch output

Desired Candidate Profile:

12+ years of relevant experience in retail banking, financial services, or similar domains
Proven leadership and team management capabilities
Strong understanding of branch operations, collections, and sales compliance
Excellent communication, decision-making, and stakeholder management skills
Ability to work in a dynamic, on-field environment with a result-oriented mindset

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