Cluster Lead - Ahmedabad

As the Cluster Head at YuCollect, a part of the Yubi Group, you will play a pivotal role in leading the expansion efforts in the SaaS, Service Sales, and Marketplace sectors. Your responsibilities will encompass managing the end-to-end sales process, driving business growth, and taking full ownership of the profit and loss (P&L) within your cluster. This role requires a candidate with a strong sales acumen, excellent communication skills, and the ability to build meaningful industry connections. Your key responsibilities will include: ### Business Development Leadership: - Drive business development efforts within the cluster to acquire new customers and grow existing relationships. - Ensure the team of Business Development Managers focuses on high-value opportunities, including account penetration, sales strategy, and solution positioning. - Align cluster business goals with regional objectives for seamless execution of the sales plan. ### Team Management and Development: - Lead, mentor, and manage a team of Business Development Managers to achieve business and sales targets. - Conduct regular performance reviews and provide continuous feedback to support team growth. - Foster a high-performance culture by motivating the team, setting clear goals, and providing necessary tools and resources. ### Strategic Planning and Execution: - Assist in formulating cluster-specific strategies in collaboration with the Regional Head, focusing on revenue growth, market share, and customer success. - Develop detailed business plans for the cluster, outlining key activities, budgets, and timelines. - Identify key opportunities and ensure the team delivers results. ### Sales Performance Management: - Set clear performance targets and KPIs for the team and hold them accountable for achieving goals. - Monitor sales metrics, including lead conversion, sales pipeline health, and revenue generation. - Ensure effective sales processes and methodologies are followed for operational excellence. ### Customer Relationship Management: - Build and maintain strong relationships with key customers and partners. - Address customer concerns and escalations promptly to ensure high satisfaction and retention. - Collaborate with Customer Success and Pre-sales teams for alignment on customer needs. ### Market Intelligence & Competitor Analysis: - Monitor market trends, competitor activities, and industry developments to identify opportunities and threats. - Share insights with the Regional Head and business development team for competitive advantage. ### Profit Center and Budget Management: - Achieve sales revenue targets and manage the revenue performance of the cluster. - Monitor budget allocation, sales expenses, and profitability for efficient resource utilization. - Develop cost-effective strategies for cluster growth and profitability. ### Collaboration with Other Teams: - Work closely with cross-functional teams, including marketing, customer success, product, and HR for alignment and execution of business objectives. - Collaborate with the Regional Head to align cluster strategies with the overall regional vision and goals. ### Reporting & Communication: - Regularly report on business development progress, sales forecasts, and key performance metrics to the Regional Head. - Maintain transparent communication with the Regional Head, providing updates on performance, challenges, and opportunities. #### Requirements: - 7+ years of experience in sales or business development, with exposure to SaaS, Service Sales, or Marketplace environments. - Demonstrable success in lead generation, follow-up strategies, and deal closure. - Strong sales and negotiation capabilities with exceptional communication skills. - Networking skills to sustain and expand industry relationships. - Confidence in taking ownership of business operations and driving results. - In-depth understanding of SaaS platforms, service sales mechanisms, and marketplace dynamics.,