Cluster Head Middle Mile - Hyderabad

Role Overview: As a Cluster Head MM at Meesho, you will be at the forefront of shaping the experience for the next billion e-commerce users. You will be responsible for onboarding and training partners, managing operations in the Hyderabad cluster, and driving key operational metrics to achieve performance targets. Your role will also involve identifying gaps, conducting audits, and ensuring compliance with operational processes. Key Responsibilities: - Own the onboarding and training of new partners for Middle Mile operations. - Identify and onboard new partners onto the network continuously. - Track and manage the performance of partners in the Hyderabad cluster. - Conduct facility visits to audit and address operational gaps. - Ensure compliance with operational processes. - Drive key operational metrics end-to-end to achieve performance targets. Qualifications Required: - Graduate or Post Graduate degree in any discipline. - 3-5 years of work experience in the e-commerce logistics domain, preferably in Middle Mile operations. - Experience in partner onboarding and training in the Middle Mile and sorting operations. - Experience working in Hyderabad or other areas of Telangana in a similar capacity would be a plus. - Experience in control tower and field operations is a bonus. Additional Details: Meesho is on a mission to revolutionize e-commerce and logistics to cater to the mass market. The company fosters a fun work environment with regular team outings and virtual water cooler chat sessions, ensuring an engaging workplace culture. For more information, you can visit Meesho's website at https://meesho.io/. Role Overview: As a Cluster Head MM at Meesho, you will be at the forefront of shaping the experience for the next billion e-commerce users. You will be responsible for onboarding and training partners, managing operations in the Hyderabad cluster, and driving key operational metrics to achieve performance targets. Your role will also involve identifying gaps, conducting audits, and ensuring compliance with operational processes. Key Responsibilities: - Own the onboarding and training of new partners for Middle Mile operations. - Identify and onboard new partners onto the network continuously. - Track and manage the performance of partners in the Hyderabad cluster. - Conduct facility visits to audit and address operational gaps. - Ensure compliance with operational processes. - Drive key operational metrics end-to-end to achieve performance targets. Qualifications Required: - Graduate or Post Graduate degree in any discipline. - 3-5 years of work experience in the e-commerce logistics domain, preferably in Middle Mile operations. - Experience in partner onboarding and training in the Middle Mile and sorting operations. - Experience working in Hyderabad or other areas of Telangana in a similar capacity would be a plus. - Experience in control tower and field operations is a bonus. Additional Details: Meesho is on a mission to revolutionize e-commerce and logistics to cater to the mass market. The company fosters a fun work environment with regular team outings and virtual water cooler chat sessions, ensuring an engaging workplace culture. For more information, you can visit Meesho's website at https://meesho.io/.