3.0 - 5.0 years

3 - 5 Lacs

Nagpur

Work from Office

About the Role As Cluster Manager LM, youll own the onboarding and training of partners. Youll also drive key operational metrics by regularly visiting their facilities in different cities in your area. Youll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. Youll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Own the onboarding and training of new partners for Last Mile operations in your cluster Identify and onboard new partners onto the network on an ongoing basis Track and own the performance of different partners in your cluster Visit facilities to conduct audit and solve for operational gaps Ensure compliance to operational processes Own and drive key operational metrics end to end and achieve performance targets Continuously work towards identifying gaps and provide recommendations for improving our processes What you will need Graduate or Post Graduate degree in any discipline 3-5 years of work experience in the e-commerce logistics domain Experience in partner onboarding and training in the Last Mile and sorting operations Experience in control tower and field operations will be a plus

Posted 5 days ago

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