Cluster Credit Manager

Role & responsibilities

Customer Application Screening, KYC and Income documents as collected by SO for login.

• Initiate legal, valuation, CIBIL and other verification reports
• Interpretation of Credit Bureau Report
• Analysis of Bank Statements and other relevant documents for income assessment.
• Meet customers and do business and income earning capacity as per the Credit Manual & Guidance Notes
• Co-ordinate with SO for post approval activities like Loan documentation check, Sanction conditions adherence, PDC and NACH forms accuracy and send the file to HO for disbursements.
• • Responsible for tracking and collecting all Post Disbursed Documents including Loan Closure letters on takeover, Collecting Sale Deeds for new purchases and sending to HO.
• • Responsible for PDC/NACH replenishment to ensure regular repayment of EMI.
• Ensuring operations are running in a streamlined fashion leading to best customer experience and enabling a motivating environment for staff across the network of Dialysis Units.
• • Leading the Centre Managers / centre staff and guiding them to achieve operational excellence for their cluster of centres, counselling them, coaching them and ensuring they do their job well.
• • Identifying targets and reviewing & evaluating performance, identifying & addressing deviations & its relevant causes.
• • Ensuring adherence to quality standards in the unit operations.
• • Implementing the Performance Appraisal Plan for the staff, Finalization of KRAs, Evaluating & providing feedback.

Preferred candidate profile

Candidates from Housing Finance Company & immediate joiner or servicing notice or short notice