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Ford Motor Company
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Cloud Operations & Support Engineer

Cloud Operations & Support Engineer

Ford Motor Company

2 years

0 Lacs

chennai

Posted:14 hours ago| Platform: GlassDoor logo

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Skills Required

support gcp engineering deployment monitoring swift software terraform git github docker database technology nosql sql python scripting api development sap integration saas design fastapi troubleshooting efficiency layers stack

Work Mode

On-site

Job Type

Part Time

Job Description

You will be a key contributor to maintaining the robust and reliable operation of our global applications deployed on Google Cloud Platform (GCP). This dynamic role combines elements of cloud engineering, modern deployment practices, and critical technical support, focusing on ensuring seamless application delivery, proactive monitoring, and swift resolution of any operational challenges. You will be instrumental in safeguarding our applications' uptime, enhancing their performance, and supporting the underlying infrastructure that powers our worldwide operations.

2+ years of experience building software deployment pipelines

Expertise with terraform

Expertise with git and version control SW like GitHub and GitHub Actions

Experience with deploying on Google Cloud

Expertise with docker

Experience with modern database technology (NoSQL and SQL)

Experience with the OAuth2 protocol and single-sign on (SSO)

Experience with Python scripting and API development

Experience architecting cloud-native micro-services

Experience with 3DX or SAP is a plus

Manage CI/CD for internal applications using GitHub action, Cloud Build and other Continuous Integration tools

Create build pipelines for integration between different applications

Help manage existing SAAS application

Admin for SAAS applications

Design and architect integration between different applications

Deploy and maintain applications to GCP

Build and maintain backend APIs (FastAPI) and integrations in Python. Provide operational support for internal and external APIs, understanding their functionality and assisting in troubleshooting connectivity, performance issues or general application issues. You will also contribute to understanding and supporting basic API structures and interactions within our ecosystem.

Work with business partners to understand functional and non-functional requirements and convert them into technical capabilities.

Proactively monitor the health, performance, and capacity of our cloud-based applications and infrastructure to ensure maximum operational uptime. Identify potential bottlenecks and performance issues, implementing solutions to optimize system efficiency.

Serve as a primary responder for production incidents, triaging, diagnosing, and resolving complex technical issues across various layers of the application stack. Possibly requiring on-call rotations to provide timely support and ensure quick recovery from outages.

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Cloud Operations & Support Engineer