Cloud Operations Engineer

Role Overview

Were seeking a Senior Operations Engineer to lead the stability, scalability, and reliability of our Java-based microservices platform. In this role, youll own production incident response, guide system architecture for resilience, and drive SRE practices such as SLOs and error budgets. You’ll also work across teams to scale observability, automate toil, and embed operational excellence in every service.

Key Responsibilities Lead critical incident response efforts and own the resolution of high-severity outages. Drive root cause analysis and long-term reliability improvements. Architect and maintain observability solutions (Datadog, Prometheus). Define and track service-level objectives (SLOs) and participate in error budget planning. Collaborate with developers on the onboarding of new services with operational readiness standards. Eliminate toil through automation and process optimization. Mentor junior and mid-level engineers, helping define team standards and best practices. Participate in compliance and risk reviews related to operational infrastructure.

Skills & Qualifications 5+ years in a technical operations, DevOps, or site reliability engineering role. Deep experience in production operations of microservices (Java/Spring Boot preferred). Expert in Kafka, MongoDB, Kubernetes, Terraform, and CI/CD pipeline management. Strong background in observability (Datadog, ELK, OpenTelemetry) and monitoring best practices. Familiarity with ITIL-aligned processes and a strong bias for DevOps and SRE principles. Leadership presence, ability to influence cross-functional teams, and mentor others