Cloud & Infrastructure - Solution Architect

Role:

Experience

Location

We are seeking a dynamic and experienced Technology Support Group Leader to spearhead our Technology Support Group. The ideal candidate will bring hands-on expertise, strategic insight into business and technology across various industries, and a proactive mindset. This role demands a self-starter who thrives in fast-paced, evolving environments. A Seasoned Solution Architect, Innovation Leader, and Strategic thinker with a strong track record in driving transformation across cloud and infrastructure domains. Recognized Thought Leader in designing scalable solutions, fostering innovation, and shaping technology strategy.

Key Responsibilities:

• Technical Solution Support

  : Provide expert guidance and troubleshooting for complex technical issues across infrastructure domains.

• Business Innovation Support

  : Partner with stakeholders to drive innovation through technology enablement.

• Technical Assessment & Recommendations

  : Evaluate emerging technologies and recommend solutions aligned with business goals.

• Problem Management

  : Lead root cause analysis and implement long-term solutions to recurring issues.

• Crisis Management

  : Respond swiftly and effectively to critical incidents to minimize business impact.

• Community Leadership

  : Build and lead virtual communities focused on specific technologies and best practices.

• Capability Development

  : Foster continuous learning and skill development within the team.

Skills & Experience:

• 15+ years

  of industry experience, including

  10+ years

  as a Solutions Architect specializing in Cloud, DC, Workplace, and Cybersecurity Infrastructure.

• 5+ years

  in Problem Management and Crisis Management, ensuring business continuity and rapid incident resolution.

• Cloud Computing

  : Deep understanding of public, private, and hybrid cloud environments.

• Data Center (DC)

  : Experience in designing and managing scalable DC architectures.

• Workplace Technologies

  : Expertise in modern workplace tools and platforms.

• Cybersecurity

  : Strong grasp of cybersecurity frameworks, tools, and threat mitigation strategies.

• Architecture Leadership

  : Proven track record as a Senior Solutions Architect across Cloud, DC, Workplace, and Cybersecurity systems.

• Operational Excellence

  : Skilled in automation and optimization of infrastructure operations.

• Innovation-Driven Mindset

  : Ability to leverage infrastructure technologies to drive business transformation.
• Graduate with a B. Tech degree preferred