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Accenture
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Cloud Engineer - Specialist

Cloud Engineer - Specialist

Accenture

3 - 8 years

6 - 10 Lacs

Kochi

Posted:1 week ago| Platform:

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Skills Required

web application gcp microsoft azure application support aws kubernetes memcached confluence redis sql docker java postgresql devops linux mysql mongodb jira public cloud ms azure oracle dynamo db cloud native nosql cassandra splunk agile itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title Sr. Cloud Engineer Specialist ACS SONG

Management Level:Level 9 Specialist

Location:Kochi, Coimbatore, Trivandrum

Must have skills:AWS/Azure/GCP

Good to have skills:Understanding of ITIL Practice

Job

Summary

A Sr. Cloud Engineer is responsible for the reliability and performance of the digital platform that we run for our clients. You will be working with various teams including the development team/sto manage the hosted or cloud native applications in an efficient and secure manner. Your responsibilities will include

Roles and Responsibilities

To collaborate with specialist teams within the organisation and third-party suppliers, to deliver outstanding results for our clients

Actively participate in our shift-left strategy via tools, automation, process and self-service functions to empower the business and other IT teams

Manage business stakeholders through clear and accurate communication

Configure and fine-tune hybrid and cloud native systems

Monitoring and managing systems within the scope of the service

Maintaining data integrity and access control by making use of operational tools

Monitoring cloud costs and explore cost optimization strategies

Plan and take preventive actions to mitigate risk of service disruptions

Planning and patching systems based on generated software vulnerability reports

Responding to alerts and escalation of incidents, with the aim to analyze and resolve them

Execute root cause analysis into P1/P2 incidents

Fulfilling service requests raised

Deploy release packages from a CI/CD solution

Ensure training material and technical documentation on new and existing operating process are kept up-to-date

Reporting key metrics to the service manager

Participate and contribute to our Agile way of working including planning, retrospectives and showcases

Document and track issues and reasonable steps taken within the ticket management system

Professional and Technical Skills

At least 3 years experience in an Online Systems/Web application support

Exposure to APM monitoring, alerting and identifying trends with dashboards

Experience with installation, configuration, managing and operating Linux systems

Have a good understanding and experience working with one of three major Public cloud providers (AWS, MS Azure, GCP)

Experience in querying logs using log aggregation tools like ELK, SPLUNK, etc.

Working knowledge of SQL and NoSQL database like MySQL/Oracle/PostgresSQL/DynamoDB/MongoDB/Cassandra/Redis/Memcache

Has experience working with JIRA and Confluence

Hands on experience with Docker and Kubernetes will be an added advantage

Knowledge of best practices and IT Operations in an always-up and always available service

Prior working experience in an Agile environment will be an advantage

An understanding of ITIL practices would be ideal

You must be willing to work in shifts.

You must have a strong technical aptitude and an organized, process driven work ethic.

You will have strong written and verbal communication skills and a track record for providing high customer satisfaction

Additional Information

About Our Company | Accenture (do not remove the hyperlink)

QualificationExperience:5 - 8 years of experience is required

Educational Qualification:Graduation (Accurate educational details should capture)

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Cloud Engineer - Specialist