Client Support Champion

Love helping people and solving problems on the fly If you thrive in a fast-paced environment and are quick, clear, and calm under pressure, we have the perfect opportunity for you as a Customer Support Associate. In this role, you will not only resolve customer queries but also play a crucial part in shaping the brand experience, supporting sales growth, and providing valuable insights for product enhancements. Your key responsibilities will include resolving customer queries through chat, email, and phone channels with a helpful and professional approach. Understanding customer concerns swiftly and providing appropriate solutions to ensure positive brand interactions will be essential. By delivering exceptional service that keeps customers satisfied and engaged, you will directly contribute to our growth and reputation. Collaboration with internal teams may be necessary for resolving complex issues or implementing product interventions. Furthermore, your role will involve sharing regular customer feedback and identifying patterns that can drive product improvements and enhance the user journey. You will also be expected to identify opportunities where customer support can positively impact conversions, retention rates, or overall engagement levels. Adhering to timelines and performance standards while upholding service quality will be paramount in this role. Join us at Antano & Harini, where we have already transformed over 50,000 lives through our innovative technology known as "Excellence Installation Technology" (EIT). Our mission is to create 1 Million Superheroes - Excellence Installation Specialists (EIS) who will revolutionize various aspects of life including career, health, and relationships. Whether it's assisting startups in closing multi-million dollar deals or helping individuals achieve remarkable personal milestones, we have made significant contributions across the globe. Be part of our pioneering journey to disrupt industries and make a lasting impact!,