Client Success Executive

Key Responsibilities:

• Client Onboarding: Guide new clients through a seamless onboarding experience helping them set up and understand our platform.
• Relationship Management: Build long-term relationships with customers by understanding their needs and proactively supporting their goals.
• Product Education: Conduct product walkthroughs, webinars, and create help guides to ensure customers can fully leverage the platform.
• Customer Engagement: Stay in regular touch with clients to monitor satisfaction and identify opportunities for further value.
• Feedback & Reporting: Collect product feedback, maintain customer records, and generate insights for internal teams.

Minimum Requirements:

• 0-2 Years of experience in Client Facing roles.

Freshers are welcome to apply

• Good proficiency in MS Excel, MS Powerpoint

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹320,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Life insurance

Work Location: In person