Job
Description
Serve as the central and single point of contact for assigned brand accounts, ensuring clear and consistent communication. Build and nurture strong, long-lasting client relationships, fostering trust and satisfaction. Develop a thorough understanding of each clients business goals, objectives, target audience, market plans, and competitors. Proactively gather and document detailed client requirements for various branding and marketing initiatives. Collaborate with internal teams (including creative, strategy, digital marketing, and project management) to develop and implement effective marketing and digital marketing strategies that align with client objectives. Contribute to account planning processes, including the development of marketing plans, budgets, and timelines. Provide strategic insights and recommendations to clients based on market understanding, consumer research, and digital marketing trends. Consult clients on various marketing fronts, including traditional and digital approaches, brand building, and communication strategies. Oversee the day-to-day operations of client accounts, ensuring projects are executed on time, within budget, and to the highest quality standards. Prepare and present high-quality client presentations, reports, and insights on campaign performance and strategic recommendations. Track and measure marketing outcomes, including activities, response, leads, sales, retention, and ROI, providing regular updates to clients. Stay informed about emerging trends, technologies, and best practices in digital marketing and the broader marketing landscape to provide cutting-edge solutions to clients. Identify and capitalize on growth opportunities within the client portfolio to drive revenue and business expansion. Address client concerns and resolve issues in a timely and effective manner, ensuring a high level of client satisfaction. Provide key-value additions and strategic inputs to clients to help them achieve their growth objectives. Ensure brand alignment across all marketing activities to increase brand awareness and equity.
