Client Servicing Manager

Organization : The Hatch Project Pvt. Ltd.

Designation : Client Servicing Manager - Hyderabad

Looking out For:

• An accomplished Client Servicing Specialist with proven expertise in building strong client relationships, understanding brand needs, and delivering impactful, results-driven campaigns consistently, particularly within agency environments. Experienced in managing accounts across Hotel, Hospitality, Lifestyle, Corporate, Startup, and Entertainment sectors.
• 4–5 years of agency experience is essential.

Here’s what you’ll be doing:

• Supervise with the assigned CS to engage and ensure the agreed terms and conditions are delivered to all PR clients.
• Supervise Account Managers on Maintaining Client folders, Internal and External Communications.
• Holding regular meetings, internal and external, for brand gear shifts by each quarter.
• Competitor Analysis by each category for better strategic growth.
• Weekly and Monthly Reports with growth graphs.
• Collaborate with the PR + IE team to ensure smooth operations.
• Develop an out-of-the-box marketing strategy for THP clients with PR account managers.
• Monitor and respond to comments, messages, and mentions on client queries across THP platforms.
• Foster positive interactions with the online community to build brand awareness and customer loyalty.
• Accountability on deliverables and regular meetings with internal and external stakeholders.
• Average Accounts up to 20 with a team of 5-6 team members.

Pro tip : If you manage to get our attention with your application, you’re almost there.

Write to us at hello@thehatchproject.in