Client Servicing Manager

Company Description

3 Dots Design is a trusted provider of integrated communication solutions, offering expertise in advertising, design, and digital services. As a media-neutral agency, we optimize advertising budgets and bring agility to clients’ marketing and communication processes. Serving businesses in India, we are committed to helping brands grow through tailored strategies and creative approaches. Our team specializes in delivering comprehensive communication solutions to meet varied client needs in a dynamic market environment.

Role Description

This is a full-time, on-site role located in Pune for an Account Manager. The Account Manager will manage client relationships, serve as the primary point of contact, and ensure that projects meet client expectations. Responsibilities include coordinating between clients and internal teams, developing project timelines, overseeing project execution, and ensuring deliverables are completed on time and within budget. The role also involves maintaining strong client communication and identifying opportunities for account growth and new business development.

Qualifications

• Strong interpersonal, communication, and relationship management skills to effectively liaise with clients and teams.
• Project management skills, including the ability to oversee timelines, budgets, and deliverables.
• Knowledge of advertising, marketing, and digital strategies with experience in campaign execution.
• Resourceful problem-solving abilities and adaptability to work in a fast-paced environment.
• Experience in a client servicing or account management role, preferably in a communications or advertising agency.
• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field is preferred.
• Proficiency in communication tools and project management software is an asset.