Client Servicing Executive

0 - 1 years

2 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Client Communication:

    Act as the primary point of contact for clients, ensuring clear, professional, and trust-based communication.
  • Project Coordination:

    Collaborate with internal teams (creative, strategy, and tech) to ensure alignment on deliverables and timelines.
  • Delivery Management:

    Track and oversee the progress of projects, ensuring timely delivery while keeping client satisfaction at the core.
  • Performance Tracking:

    Monitor and compile key account metrics to evaluate performance and share insights with the team.
  • Client Onboarding:

    Assist in onboarding new clients and building long-term relationships with existing ones.
  • Research & Insights:

    Stay updated on client industries, market trends, and competitors to contribute fresh ideas and perspectives.
  • Problem-Solving:

    Approach challenges with a proactive, solution-driven mindset to ensure smooth project execution.
  • Cross-Team Collaboration:

    Work closely with creative, strategy, and technical teams to deliver on client needs effectively.
  • Deadline Management:

    Handle projects under tight timelines while maintaining realistic expectations and quality standards.

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