Client Servicing Executive

At Insomniacs, $3 Billion worth of Real estate sales, isn't the only thing that gets us excited and proud. But, the fact that some of the best minds of real estate are working 24X7 towards providing integrated Marketing & Sales solutions with Digital and Technology at its core, reducing CAC for customers is what keeps us moving.

Embarking on this mission, Insomniacs is poised to become India's foremost real estate advisory and consulting beacon. We are committed to pioneering avant-garde solutions in marketing and sales, continually redefining excellence in customer satisfaction.

Founded: 2015

Team: 200+ members

Address: 203, 2nd Floor, Ackruti Star, MIDC Central Rd, Andheri East, Mumbai, Maharashtra 400093

Website https://insomniacs.in/ 

Linked In : https://www.linkedin.com/company/beinsomniacs/about/

Instagram: https://www.instagram.com/beinsomniacs/

Job description:

1. Coordinate internal projects and determine the best utilization of resources (graphic Des, video) to increase client satisfaction.

2. Encourage revenue growth by inspiring clients for upselling.

3. Become the reliable point of contact for each customer that is required to establish a strong business relationship

4. Become the SPOC (Single point of contact) to the clients assigned to you.

5. Manage their digital presence and aim at achieving the set targets.

6. Suggest creative strategies on the basis of your knowledge and research on current marketing trends and competitive analysis.

7. Attend meetings with clients to understand their requirements.

8. Manage the campaigns for the client.

9. Initiate innovations in the campaigns.

10. Being updated with the campaign progress on a daily basis.

11. Submitting the client's feedback to the Team Leader and the Directors regularly.

12. Generating and maintaining campaign reports and daily work reports.

13. Generating brief documents and submitting the same to the Team Leader, Directors and team

14. Ensuring the timely provision of the bills to the clients and taking up the responsibility of timely payment from them.