Client Servicing and Operations- Events

Location: Goregaon (West), Mumbai

We are seeking a dynamic and organized Client Servicing & Operations Executive to join our events team. The ideal candidate will be the primary point of contact for clients, responsible for ensuring seamless coordination and flawless execution of events. This role requires excellent communication skills, attention to detail, and the ability to manage multiple projects simultaneously.

Key Duties, Responsibilities and Accountabilities:

• Act as the primary liaison between clients and internal teams.
• Understand client objectives, budgets, and timelines to deliver aligned solutions
• Provide regular updates and feedback to clients throughout the planning and execution phases.
• Coordinate end-to-end event logistics including vendor management, venue coordination, staffing, production, and on-ground support.
• Create and manage event timelines, budgets, and checklists.
• Supervise setup, execution, and teardown of events to ensure high standards.
• Troubleshoot and resolve issues on-site swiftly and professionally.
• Collaborate with creative, production, and finance teams to meet project deliverables.
• Prepare post-event reports and feedback analysis.
• Maintain up-to-date records on client preferences, contracts, and communications.

Qualifications & Skills:

• Strong project management and organizational skills.
• Excellent interpersonal and communication skills.
• Ability to work under pressure and handle last-minute changes.
• Willingness to travel and work flexible hours, including weekends, as needed.

Preferred:

• Experience in Event company
• Basic design or presentation skills (e.g., Canva, PowerPoint).

Perks:

• Dynamic work environment with exciting projects.
• Opportunities for travel and networking.
• Career growth in the fast-paced events industry.

Send us your CV on whatsapp : +91 8369401406 (do not call)

Job Type: Full-time

Pay: ₹20,000.00 - ₹45,000.00 per month

Experience:

• Event: 1 year (Required)

Location:

• Mumbai Suburban, Maharashtra (Required)

Work Location: In person