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Client Services Coordinator

Client Services Coordinator

Teammas

0 - 3 years

3 - 6 Lacs

noida ahmedabad

Posted:1 week ago| Platform:

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Skills Required

bpo customer care executive technical support executive quality analyst team leader operations customer support business operations associate customer service associate quality operations it executive

Work Mode

Work from Office

Job Type

Full Time

Job Description

mascallnet inida pvt ltd is looking for Client Services Coordinator (2-5 years experience) to join our team
Roles and Responsibility

Coordinate with clients to understand their requirements and provide effective solutions.
Develop and maintain strong relationships with existing clients to ensure customer satisfaction.
Identify new business opportunities and generate leads through networking and referrals.
Collaborate with internal teams to deliver high-quality services to clients.
Provide exceptional customer service and support to resolve client complaints.
Analyze client feedback and suggest improvements to enhance overall service quality.

Job Requirements

Proven experience in client services or a related field, with a minimum of 2 years of experience.
Excellent communication and interpersonal skills are required to work effectively with clients and internal teams.
Strong problem-solving and analytical skills are needed to resolve complex issues.
Ability to work in a fast-paced environment and meet deadlines.
Proficiency in using CRM software and other tools to manage client interactions.
Strong attention to detail is essential to ensure accuracy and quality of work.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

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Client Services Coordinator