Client Relationship Officer

Company Description

Ampcus Tech Pvt. Ltd., established in India in 2010, specializes in providing a wide spectrum of technology and business consultancy services. Known for being client-focused, Ampcus Tech Pvt. Ltd. has strong credentials and partnerships with its clients. Our expertise in project management is backed by a team of creative and experienced business, engineering, and technology consultants. We aim to provide a stress-free experience and help enterprises adapt and perform effectively in today's fast-moving digital world.

Role Description

This is a full-time on-site role located in Nashik for a Client Relationship Officer. The Client Relationship Officer will be responsible for maintaining and building client relationships, addressing client needs and inquiries, and coordinating with internal teams to ensure client satisfaction. The role involves regular communication with clients, managing client accounts, and providing support to ensure projects run smoothly and client expectations are met.

Qualifications

• Strong communication and interpersonal skills
• Experience in client relationship management and customer service
• Ability to coordinate and collaborate with internal teams effectively
• Project management and organizational skills
• Problem-solving and conflict resolution skills
• Proficiency in CRM software and MS Office Suite
• Previous experience in technology or business consultancy is a plus
• Bachelor's degree in Business Administration, Marketing, or related field