Job
Description
As a Client Relationship Manager / Executive in the digital marketing industry, your role will involve managing communication, coordination, and performance reviews for multiple clients. If you have hands-on experience working with SEO, Social Media, Google Ads, and Meta Ads teams and enjoy translating client expectations into actionable plans, this position is ideal for you. **Key Responsibilities:** - Manage day-to-day communication with assigned clients - Understand client objectives and translate them into actionable tasks - Coordinate with internal teams (SEO, Ads, Content, Creative) to ensure timely delivery - Review and quality-check deliverables before sharing with clients - Track campaign performance and assist in preparing analytical reports - Conduct review calls, share performance updates, and guide clients on next steps - Maintain client documents, briefs, reports, and communication logs - Identify upsell/cross-sell opportunities aligned with client goals - Ensure deadlines, deliverables, and project milestones are met - Resolve concerns proactively and maintain strong client satisfaction **Required Skills & Experience (Must-Haves):** - Prior experience working in a digital marketing agency - Experience managing 5-10 active clients simultaneously - Clear understanding of SEO, Social Media, Google Ads, Meta Ads - Ability to interpret basic performance metrics (CTR, CPL, ROAS, Reach, Impressions) - Strong communication, clarity, and confidence in client interactions - Experience coordinating with cross-functional digital marketing teams - High ownership, accountability, and problem-solving ability **Bonus Advantages:** - Familiarity with tools like GA4, Meta Business Manager, CRM platforms, project management tools - Experience managing enterprise or high-value clients - Ability to prepare performance decks or summary reports If you are seeking a role in a digital marketing agency and possess the required skills and experience, this opportunity in Indore (On-site) could be the perfect fit for you. As a Client Relationship Manager / Executive in the digital marketing industry, your role will involve managing communication, coordination, and performance reviews for multiple clients. If you have hands-on experience working with SEO, Social Media, Google Ads, and Meta Ads teams and enjoy translating client expectations into actionable plans, this position is ideal for you. **Key Responsibilities:** - Manage day-to-day communication with assigned clients - Understand client objectives and translate them into actionable tasks - Coordinate with internal teams (SEO, Ads, Content, Creative) to ensure timely delivery - Review and quality-check deliverables before sharing with clients - Track campaign performance and assist in preparing analytical reports - Conduct review calls, share performance updates, and guide clients on next steps - Maintain client documents, briefs, reports, and communication logs - Identify upsell/cross-sell opportunities aligned with client goals - Ensure deadlines, deliverables, and project milestones are met - Resolve concerns proactively and maintain strong client satisfaction **Required Skills & Experience (Must-Haves):** - Prior experience working in a digital marketing agency - Experience managing 5-10 active clients simultaneously - Clear understanding of SEO, Social Media, Google Ads, Meta Ads - Ability to interpret basic performance metrics (CTR, CPL, ROAS, Reach, Impressions) - Strong communication, clarity, and confidence in client interactions - Experience coordinating with cross-functional digital marketing teams - High ownership, accountability, and problem-solving ability **Bonus Advantages:** - Familiarity with tools like GA4, Meta Business Manager, CRM platforms, project management tools - Experience managing enterprise or high-value clients - Ability to prepare performance decks or summary reports If you are seeking a role in a digital marketing agency and possess the required skills and experience, this opportunity in Indore (On-site) could be the perfect fit for you.
