Client Relationship Executive

Jumbotail Technollogies Pvt Ltd

1 - 31 years

2 - 3 Lacs

Koramangala, Bengaluru/Bangalore

Posted:1 day ago| Platform: Apna logo

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Skills Required

marketing communication data pricing inventory payments support

Work Mode

On-site

Job Type

Full Time

Job Description

As a Customer Relationship Executive - Growth Operations at Jumbotail you will- ● Manage relationship with a defined set of Jumbotail customers. ● Be responsible for identifying customers potential, increasing their GMV, managing customer concerns, issues by following up with the respective teams and aiding in fulfillment of their orders . ● Be responsible for setting monthly targets, incentives and revenue for the defined set of Jumbotail customers. ● Build and manage a relationship with the assigned customers through regular interactions and visits. ● Engage with customers around offers, targets, preferences and education. ● Manage the execution of marketing assignments for the assigned set of customers. Ensure that the customers are clear about the offers, Jumbotail policy and product communication. ● Be responsible for receiving price data, product movement, competitive pricing and product bundling details from customers and pass it on to the business team. ● Be responsible for receiving customer orders and ensuring on time delivery . ● Coordinate with the customer delight and SCM team to ensure the customer orders are fulfilled on time in full and handling customer escalations if any. ● Be responsible for communicating order/inventory related issues to the customers. ● Follow up on pending customer payments and receivables.

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Client Relationship Executive