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Ikamate
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Client Relationship Executive

Client Relationship Executive

Ikamate

0 - 31 years

2 - 3 Lacs

Bavla

Posted:1 week ago| Platform: Apna logo

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Skills Required

logistics coordination documentation shipping resolve inventory reports management

Work Mode

On-site

Job Type

Full Time

Job Description

Client Coordinator to act as the primary point of contact between our logistics company and its clients. The role focuses on ensuring timely shipment coordination, managing client communications, resolving issues, and maintaining accurate records to ensure high customer satisfaction and smooth logistics operations. Key ResponsibilitiesServe as the main liaison between clients and internal teams to coordinate shipments and deliveries. Manage order documentation, verify shipping details, and oversee the accuracy of bills and invoices. Track shipments and coordinate with transport providers to ensure on-time delivery. Respond promptly to client inquiries, resolve shipment-related issues, and escalate concerns when necessary. Maintain and update client records, shipment details, and inventory databases accurately. Collaborate with vendors, carriers, and warehouse teams to facilitate efficient supply chain operations. Provide timely reports on shipment status and client feedback to management. Assist in managing budgets related to shipments and logistics activities. Interested candidates, pleas share their resume on eastzone@ikamate.com

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Client Relationship Executive