Client Onboarding Specialist

Alter Domus

0 - 4 years

2 - 5 Lacs

hyderabad

Posted:11 hours ago| Platform:

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Skills Required

aml operations kyc anti money laundering recruitment onboarding client onboarding communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Client Onboarding Specialist to join our team at Alter Domus. The ideal candidate will have a strong background in client onboarding and relationship management, with excellent communication and problem-solving skills.

Roles and Responsibility

Develop and implement effective onboarding strategies to ensure seamless integration of new clients into the company.
Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
Collaborate with internal teams to resolve client queries and issues promptly.
Conduct regular check-ins with clients to ensure satisfaction and identify areas for improvement.
Analyze client feedback to provide insights for process improvements.
Maintain accurate records of client interactions and progress.

Job Requirements

Proven experience in client onboarding or relationship management.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a fast-paced environment and prioritize tasks effectively.
Strong analytical and organizational skills with attention to detail.
Experience with CRM software is an advantage.
Ability to build rapport with clients from diverse backgrounds.

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