Client Engagement Partner (IT Services)

As a Client Engagement Partner, your role will involve managing and growing relationships with key enterprise clients. You will be the trusted advisor ensuring strong client engagement, successful adoption of solutions, and long-term business value. Key Responsibilities: - Own and manage relationships with a portfolio of enterprise clients. - Understand client strategies, challenges, and technical environments to deliver tailored solutions. - Lead onboarding, executive reviews, and strategic planning sessions. - Represent the client internally by collaborating with Product, Engineering, Sales, and Customer Success teams. - Conduct executive-level discussions and align solutions with client objectives. - Utilize data, KPIs, and market insights to provide recommendations and measurable value. - Identify opportunities for growth through upselling, cross-selling, and expansion. - Translate client feedback into actionable improvements in products and services. - Stay updated on industry and technology trends to advise clients effectively. Qualifications Required: - 10+ years in account management, client success, or consulting within a technology environment. - Experience in managing complex, multi-stakeholder enterprise relationships. - Knowledge of enterprise IT and cloud infrastructure (AWS, Azure, GCP). - Strong communication, negotiation, and executive-level presentation skills. - Proven ability to build trust and influence senior decision-makers. - Proficiency in CRM systems (Salesforce, Zoho) and experience with data-driven engagement. - Bachelors degree in Business/Technology; MBA is an advantage. This role offers you an opportunity to work with leading enterprise clients, influence their digital transformation journey, and build long-term partnerships as part of a collaborative team.,