Client Engagement Associate

As a Client Engagement Associate at our company, you will have a crucial role in the onboarding process of clinics, hospitals, and corporate partners for our innovative home physiotherapy solutions within the B2B2C model. Reporting to the Sales Lead, your main responsibility will be to identify, engage, and convert medical institutions and corporate partners who align with our vision for healthcare transformation. Additionally, you will be instrumental in maintaining and nurturing relationships with these partners. **Roles and Responsibilities:** - Convert customers into HealthFlex plan, either physically (treating physician's clinic/center) or digitally (through calls). - Engage with customers to intervene and improve compliance and adherence to the prescribed protocols. - Collaborate with customers and treating physicians to evolve the exercise protocols fortnightly, aiming to enhance customer retention and satisfaction. - Support in managing social media accounts and engaging with followers. - Provide comprehensive patient assessments and create tailored exercise prescriptions. **Qualifications Required:** - Bachelor's degree in a related field. - 1-3 years of experience in customer engagement or client relations within the healthcare industry would be advantageous. This company is dedicated to transforming healthcare through innovative solutions and values strong relationships with its partners.,