Posted:-1 days ago|
Platform:
Work from Office
Full Time
Role & responsibilities Perform a variety of account management functions related to the continued growth, profitability, and retention of quality business and the development of solid relationships with assigned customers. Act responsibly as the primary communication channel between our customers and GRIs various cross functional team members in our global operations. Work with the management and sales team to onboard and integrate new clients and the development of existing client relationships. Generate product quotes that meet client needs and optimize profitability. Manage commercialization opportunities through the project lifecycle. Performs final assessments to the readiness of new product launch. Continually monitors the project to identify any issue that may have a negative impact on the initiative. Conduct discovery on a frequent basis to fully understand and best communicate the customers expectations to all necessary GRI team members. Improve customer satisfaction by improving responsiveness and anticipating customer needs. Engage with global supply chain team to ensure annual targets are tracking to be met by ensuring a robust, cost-effective supply pipeline Responsible for updating and managing all customer data as well as ensuring that all GRI team members are kept current on this data. Preferred candidate profile Proven skill and experience in customer service, account management, business analysis and sales (International) Preferably from Western lines of Mumbai No compromise on Communication Perks and benefits : Mediclaim & Performance Bonus
GRI Alleset
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