Client & Community Manager

talking to people

Location: Mulund West, Mumbai (Hybrid)

Full-time | On-ground + Remote Support

Salary: Up to ₹30,000/month (based on experience and skills)

Key Responsibilities:

Client & Lead Handling (Sales + Relationship Building)

• Be the first point of contact for people reaching out.

• Talk to leads, guide them through our services, answer questions, and follow up regularly

  .
• Help clients book sessions and feel comfortable in the process.
• Keep track of leads and conversions using basic data tools.

Event & Community Coordination

• Help plan, organize, and execute wellness events, mental health check-up camps, and workshops.
• Coordinate with speakers, volunteers, and the internal team.
• Be present on-ground during events and sometimes lead or host them.

Appointment & Operational Support

• Send timely session reminders and follow-ups to clients.
• Support therapists and team with daily coordination tasks.
• Ensure smooth backend functioning of all services.

Who is this role suitable for?

• Someone who has 

  experience in sales, marketing, or client servicing

  .
• Has worked in a 

  wellness, education, healthcare, or service-based space

  .
• Comfortable talking to people, following up with leads, and helping clients make decisions.
• Lives 

  in or around Mumbai (Western suburbs preferred)

   — since this is a 

  hybrid role with offline responsibilities

  .

Skills We’re Looking For:

• Strong communication (spoken + written)
• Comfortable with 

  basic marketing and follow-up strategies

• Organized and responsible with tasks
• Interest in mental health or wellness is a bonus
• Tech-friendly with basic Excel/Google Sheets skill.