Client & Community Manager

We’re looking for someone who enjoys talking to people, is comfortable with sales and follow-ups, and wants to be part of a growing mental health space. This role is a mix of client support, lead management, marketing, and event coordination — perfect for someone who’s organized, people-friendly, and wants to grow with a purpose-driven team

Location: Mulund West, Mumbai (Hybrid)
Full-time | On-ground + Remote SupportSalary: Up to ₹30,000/month (based on experience and skills)

Key Responsibilities:1. Client & Lead Handling (Sales + Relationship Building)

• Be the first point of contact for people reaching out.
• Talk to leads, guide them through our services, answer questions, and follow up regularly.
• Help clients book sessions and feel comfortable in the process.
• Keep track of leads and conversions using basic data tools.

2. Event & Community Coordination

• Help plan, organize, and execute wellness events, mental health check-up camps, and workshops.
• Coordinate with speakers, volunteers, and the internal team.
• Be present on-ground during events and sometimes lead or host them.

3. Appointment & Operational Support

• Send timely session reminders and follow-ups to clients.
• Support therapists and team with daily coordination tasks.
• Ensure smooth backend functioning of all services.

Who is this role suitable for?

• Someone who has experience in sales, marketing, or client servicing.
• Has worked in a wellness, education, healthcare, or service-based space.
• Comfortable talking to people, following up with leads, and helping clients make decisions.
• Lives in or around Mumbai (Western suburbs preferred) — since this is a hybrid role with offline responsibilities.

Skills We’re Looking For:

• Strong communication (spoken + written)
• Comfortable with basic marketing and follow-up strategies
• Organized and responsible with tasks
• Interest in mental health or wellness is a bonus
• Tech-friendly with basic Excel/Google Sheets skill.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Paid sick time
• Work from home

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Performance bonus
• Yearly bonus

Education:

• Master's (Required)

Experience:

• Direct sales: 1 year (Required)
• Direct marketing: 1 year (Required)

Language:

• English (Required)

Location:

• Mulund West, Mumbai, Maharashtra (Required)

Work Location: In person