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Jobs in bengaluru
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Loop Health
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Claims Support Executive (Cashless)

Claims Support Executive (Cashless)

2 - 5 years

|

3 - 12 Lacs

bengaluru karnataka india

Posted:23 hours ago| Platform: Foundit logo

Apply

Skills Required

customer service problem solving insurance claims claims management problem resolution

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Interaction
: You will answer customer queries and complaints in a positive and effective manner, both via email and over the phone. The role requires you to identify and assess customer needs to ensure their satisfaction.
Claims Management
: You will be responsible for end to end support for
cashless claims processing
. This involves guiding customers on claim submission requirements and coordinating with hospitals, insurance teams, and customers to ensure a smooth and timely process.
Problem Resolution
: You'll resolve product or service problems by clarifying complaints, determining the cause, explaining the best solution, and following up to ensure a complete resolution.
Communication & Policy
: You must be able to follow established communication procedures, guidelines, and policies while managing your time effectively and prioritizing tasks.

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