Claims Associate

Role Overview: As a Junior Associate Claims at Carelon Global Solutions India, your main responsibility will be processing level delivery & performance according to set SLA parameters. Reporting to the Team Lead of Business Operations, you must have a thorough understanding of business delivery, metrics, and leadership. Your role will involve briefing and delivering in-house process requirements, as well as coordinating with onshore partners when necessary. Key Responsibilities: - Evaluate and process claims in compliance with company policies and procedures, productivity and quality standards. - Consistently meet production and quality standards based on quality control expectations. - Demonstrate adaptability in cross-training and multitasking, ensuring accurate and timely claims processing. - Assist claimants, providers, and clients with claim-related issues or inquiries. Qualifications Required: - Bachelor's or Master's degree in fine arts/design (Non-BTech preferred). - Basic computer and keyboard skills, good oral and written communication abilities, and working knowledge of MS Office. - Strong customer service orientation, agility, solution-centric mindset, inclusivity, and willingness to work in any shift or office location based on organizational requirements. Additional Company Details: At Carelon, they believe in providing limitless opportunities for their associates, aligning with the brand belief that limitless minds are their greatest asset. The inclusive culture fosters growth, well-being, purpose, and a sense of belonging. Life at Carelon is characterized by an extensive focus on learning and development, an innovative and creative culture, holistic well-being, comprehensive rewards and recognitions, competitive health and medical insurance coverage, best-in-class amenities, and workspaces designed with their associates at the center. Carelon celebrates the diversity of its workforce and the various ways of working as an equal opportunity employer. They offer reasonable accommodation to empower all associates to deliver their best results. If any accommodation such as an interpreter or a different interview format is required due to a disability, they provide the Reasonable Accommodation Request Form.,