City Operations Head

5 - 9 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for overseeing the Pune region operations and driving efficiency across multiple clinics for Allo Health. **Key Responsibilities:** - Lead the expansion of the clinic network in alignment with strategic business goals. - Oversee day-to-day operations management for 20+ clinics, ensuring seamless service delivery and patient satisfaction. - Develop and maintain strong vendor relationships, including sourcing, negotiations, and escalation management. - Develop and enforce operational policies and procedures to maintain consistency, quality, and compliance across clinics. - Lead and manage a team of 25+ professionals, fostering a culture of accountability and excellence. - Monitor and evaluate team performance, providing coaching, mentorship, and support to achieve operational goals. - Utilize financial expertise to oversee Profit and Loss (PnL) management for clinics, ensuring revenue optimization and cost control. - Plan and execute local area marketing activities and Below-The-Line (BTL) activations to drive demand and patient footfall to clinics, contributing to the overall topline of the clinics. - Streamline processes, optimize resources, and improve overall operational performance to optimize operational cost and maximize profitability. **Qualification Required:** - Minimum of 5 years of experience in business unit expansion (preferably in Pune or nearby region) along with operations management, preferably within the healthcare or a related industry. - 5+ years of experience in managing operations and PnL for multiple business units in a region/cluster. - Demonstrated success in managing regional operations and driving measurable results. - Proven ability to manage large teams and oversee multiple clinics or business units simultaneously. - Proficiency in data analysis (Excel/Google Spreadsheet) and reporting to track operational metrics and inform decision-making. If you possess strong leadership skills, excellent communication, and interpersonal skills, hands-on experience in vendor development, and are willing to travel to oversee regional operations, we encourage you to apply for this challenging yet rewarding role in operations management at Allo Health. You will be responsible for overseeing the Pune region operations and driving efficiency across multiple clinics for Allo Health. **Key Responsibilities:** - Lead the expansion of the clinic network in alignment with strategic business goals. - Oversee day-to-day operations management for 20+ clinics, ensuring seamless service delivery and patient satisfaction. - Develop and maintain strong vendor relationships, including sourcing, negotiations, and escalation management. - Develop and enforce operational policies and procedures to maintain consistency, quality, and compliance across clinics. - Lead and manage a team of 25+ professionals, fostering a culture of accountability and excellence. - Monitor and evaluate team performance, providing coaching, mentorship, and support to achieve operational goals. - Utilize financial expertise to oversee Profit and Loss (PnL) management for clinics, ensuring revenue optimization and cost control. - Plan and execute local area marketing activities and Below-The-Line (BTL) activations to drive demand and patient footfall to clinics, contributing to the overall topline of the clinics. - Streamline processes, optimize resources, and improve overall operational performance to optimize operational cost and maximize profitability. **Qualification Required:** - Minimum of 5 years of experience in business unit expansion (preferably in Pune or nearby region) along with operations management, preferably within the healthcare or a related industry. - 5+ years of experience in managing operations and PnL for multiple business units in a region/cluster. - Demonstrated success in managing regional operations and driving measurable results. - Proven ability to manage large teams and oversee multiple clinics or business units simultaneously. - Proficiency in data analysis (Excel/Google Spreadsheet) and reporting to track operational metrics and inform decision-making. If you possess strong leadership skills, excellent communication, and interpersonal skills, hands-on experience in vendor development, and are willing to travel to oversee regional operations, we encourage you to apply for this challenging yet rewarding role in operations management at Allo Health.

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