City Head (Category Manager)

As a City Head at Porter, you will be responsible for the growth of the entire city through various demand and supply levers, ensuring a better experience for all stakeholders. Your role will require strong analytical, data-driven decision-making, people management, problem-solving, and process improvement/optimization skills. **Key Responsibilities:** - Responsible for P&L management of the city to ensure better profitability and growth. - Identify and fulfill supply requirements by planning supply cluster activities and identifying new channels of acquisition to optimize supply growth and cost of acquisition. - Identify potential growth levers in all categories and plan awareness/adoption activities through multiple channels for demand growth. Drive branding and various BTL activities for offline brand presence. - Drive growth through better customer lifecycle management, from acquisition to converting them into quality retention. Plan and execute Demand Cluster Activity for inorganic customer acquisition and zonal level growth. - Improve overall wallet share of customers through cross-sell and other strategic initiatives. - Enhance customer and partner experience. - Conduct competition analysis to derive insights on pricing, demand strength, and service quality parameters. - Manage, develop, and train the team for excellent performance and process adherence. - Act as a liaison between central and city team members to provide qualitative on-ground feedback for better growth of individual categories. **Skills and Qualifications:** - Good analytical and problem-solving skills. - Communication and negotiation skills. - Ability to build rapport. - Time management and planning skills. - People management. If you are ready to make a significant impact, shape the future of Porter, and be part of a thriving community of passionate individuals pioneering the future of last-mile logistics, apply now and join us on this extraordinary journey of redefining what's possible in the transportation industry.,