Chief Security Officer

Job Description: Chief Security Officer (CSO)

Industry: Hotel Industry (Mandatory)
Experience: 10–12 Years
Location: Chennai
Salary: ₹45,000 – ₹50,000
Age Requirement: 35–45 Years

Position Summary

The Chief Security Officer is responsible for overseeing and managing the hotel’s security operations to ensure a safe and secure environment for guests, employees, and assets. This role demands strong leadership, crisis management skills, and proven experience in hotel security operations.

Key ResponsibilitiesSecurity Operations & Management

• Oversee all security functions and ensure 24x7 safety across the hotel premises.
• Implement and monitor security policies, procedures, and emergency response plans.
• Conduct regular security audits, inspections, and risk assessments.
• Oversee CCTV monitoring, access control systems, and other security technologies.

Team Leadership & Training

• Lead, supervise, and schedule the entire security team.
• Train staff on safety protocols, emergency procedures, fire safety, and guest protection.
• Conduct regular drills: fire evacuation, emergency preparedness, disaster management.

Guest & Asset Protection

• Ensure the safety of guests, employees, and hotel property at all times.
• Handle guest complaints related to security promptly and professionally.
• Monitor entry/exit points, deliveries, and movement of contractors and visitors.

Crisis & Incident Management

• Respond to emergencies, medical situations, thefts, or conflicts.
• Prepare incident reports and coordinate with local authorities when required.
• Manage investigations related to internal and external security issues.

Compliance & Coordination

• Ensure compliance with hotel policies, local laws, fire safety regulations, and government guidelines.
• Coordinate with law enforcement agencies, fire departments, and emergency services.
• Maintain updated records of security logs, incident reports, and statutory documents.

Surveillance & Technology

• Oversee maintenance of CCTV systems, alarms, fire panels, and communication devices.
• Recommend upgrades to security equipment and systems.

Required Qualifications & SkillsExperience & Industry

• 10–12 years of experience in security management, preferably in the hotel industry (mandatory).
• Proven experience managing large teams in a hospitality environment.

Educational & Technical Skills

• Degree/diploma in Security Management, Criminology, or relevant field preferred.
• Certifications in fire safety, first aid, disaster management, or hotel security are an advantage.
• Strong knowledge of security systems, surveillance equipment, and emergency procedures.

Soft Skills

• Excellent communication and interpersonal skills.
• Strong leadership, problem-solving, and crisis-handling abilities.
• High integrity, discipline, and ability to remain calm under pressure.

Additional Requirements

• Age: 35–45 years
• Must be willing to work in a flexible schedule (including nights/holidays).
• Strong physical fitness and presence.

Job Types: Full-time, Permanent

Pay: ₹45,000.00 - ₹50,000.00 per month

Benefits:

• Food provided
• Provident Fund