Chief Operating Officer (COO)

As a Retail Operations Manager, your primary responsibility will be to oversee the daily operations of all stores to drive operational efficiency and excellence. You will play a crucial role in translating the company's vision into actionable strategies across retail, warehouse, logistics, and inventory functions. Monitoring and supporting store managers to meet monthly and annual revenue targets will be a key aspect of your role. You will also be responsible for implementing cross-merchandising and upselling strategies to maximize sales and achieve targets. Collaborating with buying and merchandising teams, you will ensure optimal inventory flow, quality control, and trend alignment. Setting high standards for in-store experience and customer satisfaction across all branches will be essential to enhance the customer experience. In your capacity as a team leader, you will lead, mentor, and performance-manage a large team that includes regional managers, store managers, and backend operations staff. Identifying and implementing tech-enabled systems for POS, stock management, and analytics will be crucial to optimize operational efficiency. Cost management will be another critical aspect of your role, where you will ensure cost control in operations, staffing, and logistics without compromising on quality. Additionally, you will lead the planning and execution of new store openings, including location planning, fit-out, staffing, and launch operations. This is a full-time position that offers health insurance coverage. The work schedule is during day shifts, and the work location is in-person.,