Chief of Staff

We are seeking a seasoned, business-savvy Chief of Staff to work directly with the Directors, playing a pivotal role in aligning company vision with execution. This is a senior leadership role, ideal for a dynamic professional who has deep experience in operations, brand management, new business initiatives, and strategic planning—while managing a team of high-performing staff across verticals.

The Chief of Staff will act as a force multiplier to the Directors—steering critical projects, owning the operating rhythm, managing the leadership office, and ensuring that strategic goals are effectively executed across departments. You will also lead a team of staff members to drive organizational impact across initiatives.

Key Responsibilities Strategic & Operational Leadership

• Drive execution of cross-functional strategic initiatives on behalf of the Directors.

• Serve as a business partner on operational decision-making, performance tracking, and functional excellence.

• Translate vision and goals into action plans, tracking and reporting progress across the leadership team.

Brand & Business Strategy

• Oversee and refine brand positioning in alignment with business growth and customer insight.

• Collaborate with marketing, creative, and product teams to ensure brand integrity and market consistency.

• Own brand-led initiatives including launches, rebranding, or expansion into new customer segments.

New Initiatives & Business Building

• Incubate and lead new business initiatives from concept to execution.

• Evaluate new markets, product verticals, or operating models in collaboration with the leadership team.

• Support global expansion or diversification where applicable.

People Leadership & Hiring

• Build, lead, and mentor a team of staff managers supporting various verticals (ops, analytics, brand, etc.).

• Drive senior-level hiring decisions in collaboration with HR and department heads.

• Cultivate a high-performance, ownership-led culture across all levels.

Financial Stewardship

• Work closely with finance and business heads to manage P&L oversight, budgeting, and unit economics.

• Optimize cost structure and efficiency across projects and teams.

• Own periodic business reviews with financial performance and goal alignment.

Required Qualifications

• 15–16 years of experience in cross-functional leadership roles involving brand, operations, and strategic execution.

• Strong exposure to scaling organizations, preferably in high-growth consumer, digital, or retail sectors.

• Proven track record in P&L ownership, leadership hiring, and driving execution across functions.

• MBA from IIM/ISB or an equivalent top-tier institution (mandatory).

• Strong leadership presence with experience interfacing with boards and C-suite stakeholders.

• Excellent communication, business judgment, and team management capabilities.

Preferred Qualifications

• Prior experience in founder’s office, business operations, or leadership team roles.

• Understanding of digital transformation, D2C models, or customer lifecycle strategies.

• International exposure or experience leading global projects/teams (Good to have).

What Success Looks Like

• The leadership team is operating with greater speed, clarity, and impact.

• Brand and operations are deeply aligned with business outcomes.

• New initiatives are launched and scaled with discipline and innovation.

• Strategic decisions are well-informed, data-backed, and effectively executed.

The team under your leadership feels empowered, aligned, and outcome-oriented.

Job Type: Full-time

Benefits:

• Health insurance

Work Location: In person