Chief of Staff

About the role

The Chief of Staff is of strategic importance, catalysing executive effectiveness, organisational alignment, and development. From high-energy startups to large-scale businesses, this role needs to serve as a key collaborator to the Leadership, making sure priorities are executed, and strategic projects remain on track.

very closely with senior leaders

Your main job will be to:

• Help leaders stay focused on

  important work

• Make sure

  plans are executed

• Keep

  projects, people, and communication aligned

This role is a mix of:

• Strategy support

• Executive Assistant work

• Business operations

You help leaders by taking care of planning, coordination, and follow-ups so they can focus on big decisions.

Working Hours

4:00 pm to 12:00 am IST

US teams

You should be comfortable managing your time and working independently.

How you'll make an impact

• Act as a

  trusted advisor

  to senior leaders
• Help turn

  ideas into action

• Be a

  bridge between leadership and teams

• Handle both

  big-picture strategy

  and

  day-to-day execution

• Work behind the scenes, but your work will affect the whole company
• In

  startups

  , you may support fundraising, product planning, and team issues
• In

  larger companies

  , you may focus more on communication, coordination, and alignment

Key Responsibilities

Strategy & Planning

• Help leaders define long-term goals
• Make sure goals are clear, measurable, and aligned across teams
• Remove blockers so teams can execute

Executive & Operational Support

• Organise town halls and internal meetings
• Prepare agendas and presentations
• Manage calendars, travel, and expenses
• Take routine work off leaders plates

Communication

• Clearly explain company goals to teams
• Share the right information with the right people
• Help leaders make faster and better decisions

Project Management

• Manage cross-team projects
• Track progress, risks, and deadlines
• Ensure projects are delivered on time

Decision Support

• Do research and prepare summaries for leaders
• Provide data and insights to support decisions
• Act as a second opinion for leadership

Presentations

• Improve PowerPoint slides for clarity and impact
• Ensure presentations are professional and easy to understand

Meetings

• Plan executive meetings
• Set agendas and track action items
• Ensure follow-ups actually happen

Stakeholder Management

• Work directly with senior leaders, teams, and partners
• Collect updates and push work forward without always involving the CEO
• Maintain alignment across teams

Role Expectations & Mindset Required

This role:

• Has

  undefined problems

  and

  no fixed playbook

• Requires comfort with

  change and ambiguity

• Needs strong

  people skills

  and

  emotional intelligence

• Involves handling

  confidential and sensitive topics

• Requires influencing people

  without direct authority

You must be:

• Discreet
• Objective
• Flexible
• Comfortable switching between

  strategy and execution

What is in it for you

• Close exposure to

  senior leadership

• Influence on

  important company decisions

• Opportunity for

  future leadership roles

• Chance to make a

  real impact

• Flexible working setup

Must-have Experience

• 710 years

  of experience in IT services, consulting, SaaS, or operations/strategy roles
• Worked closely with

  CXO-level leaders

• Led

  cross-functional projects

• Experience working with

  US clients

• Comfortable working across

  time zones

• Strong project management experience
• Experience in fast-growing, changing environments

Required Skills & Qualifications

• Bachelor's degree (Business, Engineering, IT, or similar)
• Excellent

  written and verbal communication

• Strong analytical and business thinking
• High emotional intelligence
• Strong organization and follow-through
• Ability to handle confidential information
• Comfortable with unclear situations
• Skilled with tools like

  Microsoft 365, Jira, Confluence, CRM tools

Nice to have

• Previous

  Chief of Staff or CEO Office

  experience
• MBA or similar degree
• Project management certifications (PMP, Six Sigma, etc.)
• Experience with

  SAP or ServiceNow

• Exposure to sales ops, M&A, or global expansion