Chief Medical Officer

Clinical Leadership

• Ensure delivery of high-quality, evidence-based care to all inpatients, achieving optimal clinical outcomes.
• Lead the design, implementation, and periodic review of individualized patient care plans in collaboration with interdisciplinary teams.
• Oversee nursing, therapy, and dietary interventions to ensure alignment with patient care objectives and holistic health outcomes.
• Conduct regular clinical rounds and ensure early identification, escalation, and management of complications or patient deterioration.
• Coordinate with primary physicians and specialists, ensuring bi-weekly updates on patient progress and collaborative decision-making.
• Maintain transparent, empathetic, and consistent communication with patient families regarding health status, prognosis, and care plans.
• Ensure accurate, timely, and complete medical documentation across the continuum of care (admission, care planning, discharge, and mortality).
• Provide 24/7 tele-support and escalation guidance to the nursing team for patient-related emergencies.
• Certify pre-employment medical fitness of healthcare and homecare staff, ensuring workforce health and readiness.
• Actively contribute to monthly preventive health programs and community health awareness initiatives in senior living communities.

2. Administrative & Managerial Responsibilities

• Design and deliver regular training, upskilling, and continuous education programs for medical and nursing staff to strengthen clinical competencies.
• Lead and participate in internal and external clinical audits, implementing quality improvement initiatives and corrective action plans.
• Oversee recruitment, onboarding, and performance evaluation of medical and allied health professionals, ensuring a high-caliber clinical workforce.
• Address and resolve clinical, medical, or ethical disciplinary concerns within the team in collaboration with the Medical Directorate and Corporate HR.
• Drive the adoption, standardization, and compliance of organization-wide care protocols, clinical guidelines, and SOPs.
• Monitor adherence to regulatory requirements, accreditation standards (NABH/JCI) and statutory obligations, ensuring zero non-compliance.
• Support strategic clinical planning, resource allocation, and budget management in alignment with organizational goals.
• Serve as the clinical voice in executive leadership forums, contributing to business strategy, patient engagement, and service line expansion.

3. Strategic & Community Engagement

• Champion innovation in care delivery, including telemedicine, digital health tools, and geriatric-focused interventions.
• Build strong external networks with healthcare institutions, academic bodies, and Industry forums to enhance the organizations clinical reputation.
• Act as a thought leader by contributing to publications, conferences, and knowledge forums on geriatric medicine and integrated care.
• Engage actively with residents and families in senior living communities to promote preventive health, wellness, and lifestyle initiatives.

Work Complexities

• Balancing hands-on patient care with oversight responsibilities across multiple departments
• Providing 24x7 medical accountability and rapid decision-making in emergencies
• Managing complex clinical and emotional needs of elderly residents and their families
• Leading diverse teams with varying skill levels, backgrounds, and cultural expectations

Knowledge and Experience

• MBBS degree (mandatory)
• 5-7 years of clinical experience, with exposure to both primary and geriatric care
• Prior experience in a healthcare institution or eldercare facility is desirable
• Familiarity with interdisciplinary care planning and documentation standards
• Exposure to regulatory compliance and medical audits is an advantage

Competencies

• Strong clinical judgement and decision-making ability
• Effective leadership and team-building skills
• Excellent communication with empathy and clarity
• Ability to manage crises and high-pressure situations calmly
• Detail-oriented with a commitment to documentation and process adherence
• Professional demeanour with a compassionate approach
• Willingness to innovate and improve patient care practices
• Ability to train and mentor junior staff and nursing personnel