Chief Engineer

Job Description

* Job Title Chief Engineer Department / Division Operations External Interface (Enlist external agencies/authorities that you are required to deal with while discharging your duty) Retailers - Store Managers Outsourced Agencies Original Equipment Manufacturers (OEM), Vendors for the purpose of AMC Government/ regulatory bodies (such as BMC, power company, Fire department) Minimum Qualification (i.e education, training etc.) Engineering Graduate (Mechanical or Electrical) Minimum Experience 15 + years of experience in Engineering; with at least 5 - 7 years in retail industry Special Skills/Attributes (required for performing the job effectively) Knowledge of mechanical, electrical and civil maintenance policies and processes Understanding of infrastructure installations Knowledge of latest safety and security equipment and systems Overall Purpose/Objective Of the job Drives the development and implementation of the maintenance strategy across all the equipment / systems within the property; covering aspects of preventive and break-down maintenance, in order to provide a comfortable and secure environment for customers. Key Responsibilities (List major responsibilities, that you have, to achieve the key objectives) Develop detailed plans for managing the performance of all key equipment / systems (Including FLS) and installations, proactive maintenance plans and measuring actual performance levels Ensure all the equipment/ systems are functional and in proper working conditions, with minimal downtime of critical equipments and all engineering activities are focused towards customer and retailer safety Prepare detailed engineering budget for the forthcoming year after analyzing previous year s performance and growth expectations/ projections Formulate a preventive maintenance schedule for all equipments/ systems for the entire year based on the Asset History Card, Breakdown Register and the Equipment Manual and get the approval from the Centre Director on the same Determine the cause of breakdown and ensure the resolution of the same in the minimum possible downtime from the AMC vendor or OEM based on the urgency of the situation Monitor the deployment of outsourced staff in order to ensure that all the critical equipment are adequately manned Ensure that retailer issues pertaining to engineering/ technical such as air-conditioning, leakage, electricity, water etc. are handled effectively and in a timely manner Review the status of logged, resolved, escalated complaints/ issues raised by retailers/customers on a daily basis to improve the efficiency of the process and to identify areas for proactive maintenance Supervise the physical condition and functioning of fire equipment (extinguishers, pumps, sprinklers etc.), HVAC and electrical equipment/ systems, water and gas systems etc. Liaise with government/ regulatory bodies (such as BMC, Power Company, Fire department) along with the Liaisoning team / Security team to obtain the necessary licenses/ permissions etc. Ensure timely goal setting, monitoring, review of performance parameters for team members * Minimum Qualification (i.e education, training etc.) Engineering Graduate (Mechanical or Electrical)