We are Hiring Senior ServiceNow Developers - (ITSM) Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Noida Experience - 5 + years. PFB JD Hands-on design, development, and deployment experience with the Service-now platform. Service now implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset, Service Catalog). Experience in data upload and configuration in CMDB and other ITSM modules. Hands-on experience in Service Portal. Hands-on experience in AI, ML, Chatbot, Mobile App. Good understanding of ServiceNow customization & custom development of forms, fields, and workflow. SNOW administration experience with good troubleshooting skills. Knowledge in the development of custom modules preferred. Knowledge in other modules viz.Project Management, Timecard, etc. Knowledge in CMDB, Discovery, and integration with other external modules. Hands-on in Glide and Jelly Scripting, JavaScript, HTML, XML, AJAX. Done Integrations with 3rd party tools using (web services, SOAP, email, MID Server, etc…) Good understanding of ITIL v3/v4 processes. ITIL Foundation v3 certification & ServiceNow Administration certification preferred LTIMindtree is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, ethnicity, nationality, gender, gender-identity, gender expression, language, age, sexual orientation, religion, marital status, veteran status, socio-economic status, dis-ability or any other characteristic protected by applicable law.” Interested candidate can share your resume on namrata.gawade@ltimindtree.com Show more Show less

About FPL Technologies Credit cards haven't changed much for over half a century so our team of seasoned bankers, technologists, and designers set out to redefine the credit card for you - the consumer. The result is OneCard - a credit card reimagined for the mobile generation. OneCard is India's best metal credit card built with full-stack tech. It is backed by the principles of simplicity, transparency, and giving back control to the user. The Engineering Challenge “Re-imaging credit and payments from First Principles” Payments is an interesting engineering challenge in itself with requirements of low latency, transactional guarantees, security, and high scalability. When we add credit and engagement into the mix, the challenge becomes even more interesting with underwriting and recommendation algorithms working on large data sets. We have eliminated the current call center, sales agent, and SMS-based processes with a mobile app that puts the customers in complete control. To stay agile, the entire stack is built on the cloud with modern technologies. Job Title: Team Lead - Python Chatbot Developer Opportunity: This role is ideal for a highly motivated professional who thrives in leadership roles while staying technically engaged. If you’re passionate about building and leading teams to create cutting-edge conversational AI solutions, we’d love to hear from you. What you will do: Lead, mentor, and manage a team of chatbot developers to deliver robust and scalable conversational AI solutions. Stay hands-on with development, contributing to architecture design, coding, and troubleshooting as required. Collaborate with stakeholders to define project requirements, timelines, and deliverables. Oversee the development of chatbots using frameworks like Rasa, Dialogflow, Hugging Face, and machine learning models. Ensure the quality, performance, and scalability of chatbot solutions by performing regular code reviews and system evaluations. Facilitate team skill development in technologies such as Python, Flask, REST APIs, SQL, TensorFlow, and PyTorch. Optimize chatbot models by fine-tuning pre-trained models and integrating NLP best practices. Foster collaboration within the team to encourage knowledge-sharing and innovation. Monitor project progress, manage risks, and ensure timely delivery of deliverables. Stay updated on industry trends in AI/ML, NLP, and chatbot development and introduce innovative solutions. Experience Range : 6+ years of experience in chatbot development and conversational AI technologies, of which last 2-4 years has been as a Team Lead of a Rasa project Technical Expertise: Strong expertise in Python, Tensorflow, Rasa, Flask, RESTful APIs, and SQL. Hands-on experience with Rasa, Dialogflow, and fine-tuning models using Hugging Face, TensorFlow, or PyTorch. Solid understanding of NLP concepts and their application in chatbot systems. Proven leadership skills with experience managing a team of developers. Excellent problem-solving, communication, and collaboration skills. Ability to drive projects from concept to completion with minimal supervision. Experience in scaling, detecting bottlenecks in tensorflow training, deployment and production issues. Knowledge of distributed systems and caching technologies Experience with benchmarking models Experience in multi-modal models FPL Technologies is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender ,disability. Show more Show less

HBR is hiring for Email Support Role (Non Voice) CTC - 20K - 50K Per Month + Benefits Job Location- Gurgaon Walk In Address- Human Before Resource Private Limited. Block F-1 Sector 3 Unit 402 4th Floor Lift 2 Landmark- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Call & Whatsapp:- 9147047908 / 7290845078 / 8882138273 Time 10:30 AM to 3:30 PM Please carry two copies of resume & 1 ID. Contact Person - Abhishek & Majida Perks & Benefits- 5 days working - 2 days off - Rotational offs. 24*7 Shifts Cabs (Graduate/post Graduate- Fresher) (BTech/MTech Candidates are not eligible for this process) Requirements- Good fluency of the English language, both written and spoken Driven to deliver an excellent customer experience through resolutions and adherence to response times Strong E-Mail Writing Skills with focus on Customer Service Solving Customer Queries Via E-Mail chat Job Description - You will use deductive reasoning to make sound business decisions. You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions. You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency Call & Whatsapp:- 9147047908 / 7290845078 / 8882138273

Since launching in 2021, Bigtoe has been on a mission to revolutionize the wellness industry by making high-quality massage and yoga services more accessible than ever. We serve individuals, hotels, events, and companies with a tech-driven experience that empowers wellness professionals to focus on what they do best — delivering healing. We’ve grown our provider network to over 8,000 licensed professionals, and in the past year alone, quadrupled our revenue. With operations spanning over 25 cities, we’re now building intelligent systems to enhance our support, optimize operations, and improve client experience. Description We’re looking for a part-time AI Consultant to lead the development and implementation of AI-powered solutions — starting with a support chatbot and evolving toward more advanced internal automation. This is a hands-on consulting role: you’ll not only guide architecture and tool choices, but also help us ship working systems. Responsibilities Lead the strategy, architecture, and MVP implementation of a chatbot for provider support Escalates appropriately to human support Support expansion into client-facing AI (e.g., booking assistant, availability nudging) Propose and help implement AI-driven internal tools NLP interfaces for ops and support staff Collaborate directly with the founder and product/engineering team Qualifications Proven experience with chatbot development (OpenAI, Anthropic, or open-source frameworks) Strong grasp of LangChain, RAG pipelines, vector embeddings, and prompt engineering Fluency in Python Ability to assess existing infrastructure and propose right-sized solutions Solid understanding of MySQL, REST APIs, and data workflows Excellent communication and consultative skills — we value initiative and clarity Show more Show less

Primary JOB DUTIES/RESPONSIBILITIES Ensure the uptime of all SSC applications (Payroll , Employee benefits, Retirement Benefits, Travel Management - Domestic & International), servers & networks. Trouble shooting and providing solutions. (Database management & Applications changes) Coordinating with all internal & external stake holders (CIT, ISD, IC IT team & internal teams) Solution Design of any problem statement, including new changes and enhancements. Should be able to design Analytical reports including process automation & digitization projects Lead the team, BI solution & designing, technical support, application deployment, Google cloud handling and coordinate with all the stake holders and Internal teams. Secondary Internal application & dashboard developments. Should have implemented at least 2 large projects. Handling team of different skill. Also, have the experience in core developments preferably on Microsoft platforms. Work experience on project management & Team management. Should have a good understanding of Chatbot, Process Automation and Data analytics (BI tools usage) Show more Show less

Job description About Reboot Robotics Academy: Reboot Robotics Academy is dedicated to empowering students with future-ready skills in Robotics, AI, IoT, and Coding . We are seeking a AI & IoT Trainer to join our team and inspire the next generation of tech innovators! Key Responsibilities: Conduct hands-on training on AI, Machine Learning, and IoT . Teach fundamental to advanced Python concepts, including data structures, OOP, and automation. Chatbot designing Guide students through real-world AI projects using TensorFlow, OpenCV, and NLP. Introduce concepts of Deep Learning, Neural Networks, and AI Ethics . Provide training on IoT-based applications using ESP32, Arduino, and Raspberry Pi (preferred). Deliver Drone programming & Robotics workshops (if experienced). Assist in curriculum development , lesson planning, and creating study materials. Provide mentorship and guidance to students for projects and competitions. Stay updated with the latest trends in AI, ML, IoT, and automation technologies . Required Skills & Qualifications: Strong proficiency in Python (OOP, NumPy, Pandas, Matplotlib). Hands-on experience with AI/ML frameworks (TensorFlow, Keras, Scikit-learn). Knowledge of Deep Learning, NLP, and Computer Vision is a plus. Familiarity with IoT, Arduino, ESP32, Raspberry Pi , and sensor-based automation is preferred. Experience with drone programming is an added advantage. Prior experience in teaching, training, or mentoring is preferred. Excellent communication & presentation skills . Passion for education, technology, and innovation . Preferred Qualifications: Bachelor’s/Master’s degree in Computer Science, AI, Data Science, IoT, or a related field. Experience in STEM, Robotics & IoT education is an advantage. Certifications in AI/ML, IoT, or Drone Technology are a plus. Why Join Us? Work with a leading EdTech academy shaping the future of AI, IoT & Robotics. Opportunity to mentor young minds in cutting-edge technology. Engage in innovation-driven projects & research opportunities . Growth opportunities in AI, IoT, and drone automation training . Job Types: Full-time, Fresher Pay: ₹8,000.00 - ₹20,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Day shift Fixed shift Weekend availability Supplemental Pay: Yearly bonus Language: English (Required) Work Location: In person Show more Show less

Job Title - Sr Gen AI full stack Developer. Experience- 8+yrs Location - Remote Notice Period - Immediate to 15 days Primary Skills - Gen AI fullstack, Azure cloud, Python Roles and Responsibilities: Lead design, architecture, and development of scalable full-stack applications using Node.js and Python Drive end-to-end delivery of Gen AI features, including integrating OpenAI APIs, designing RAG pipelines, and applying prompt engineering Architect and implement chatbot platforms and conversational flows using third-party tools or custom frameworks Mentor and guide junior/mid-level developers through code reviews, pair programming, and technical discussions Collaborate with cross-functional teams (UX, AI/ML, product) to align technology with business goals Build robust APIs and data processing layers for backend systems, ensuring performance and reliability Contribute hands-on to UI development using HTML, CSS, JavaScript, and modern frameworks Enforce best practices in coding, testing, and agile delivery Manage technical risks, escalate issues early, and drive resolution in coordination with stakeholders Must-Have Skills: 8+ years of experience in full stack development with Node.js, Python, and web technologies Proven experience in building and scaling chatbots and Gen AI applications on Azure. Deep understanding of OpenAI APIs, prompt engineering, and LLM integration Hands-on experience designing or implementing Retrieval-Augmented Generation (RAG) systems Strong knowledge of REST APIs, SQL/NoSQL databases, and cloud-native development Solid experience with frontend frameworks (e.g., React, Vue.js) and UI best practices Excellent communication and leadership skills, with a collaborative mindset Nice-to-Have Skills: Experience with vector databases Familiarity with CI/CD pipelines, Git, and DevOps practices Prior experience leading distributed teams or working in a tech lead capacity

Job Title - Mid level Gen AI fullstack Experience- 5-6 yrs Location - Remote Notice Period - Immediate to 15 days Primary Skills - Gen AI fullstack, Azure cloud, Python Roles and Responsibilities: Design and build scalable, full-stack applications using Node.js and Python Develop and integrate chatbot solutions using both custom-built and third-party platforms (e.g., Dialogflow, Oracle Digital Assistant) Create responsive, accessible UI components using HTML, CSS, and JavaScript Collaborate with AI/ML teams, UX designers, and product owners to deliver intelligent, user- centric chatbot and Gen AI features Integrate OpenAI APIs (and similar LLMs) into applications for advanced conversational and generative capabilities Apply prompt engineering techniques to fine-tune and optimize LLM behavior for specific business use cases Design and implement Retrieval-Augmented Generation (RAG) pipelines to enable real-time, grounded responses using external data sources Build and manage RESTful APIs and handle backend processing, ensuring seamless data flow Troubleshoot, debug, and optimize performance across the tech stack, especially with AI features in production Write clean, maintainable, and testable code and contribute to peer code reviews Work in an agile environment with a focus on delivery, experimentation, and continuous improvement

Python Developer – Chatbot Platform Location: Mumbai (On-site) Experience: 1–2 years About CAW Technologies CAW Technologies specializes in AI automation, digital transformation, and custom AI-driven product engineering. Our expertise in Conversational AI, Agentic AI, and chatbot solutions helps businesses optimize operations and enhance customer engagement. We are looking for a Python Developer with strong Django experience to join our engineering team in Mumbai. You will be working on building and customizing chatbot solutions using a third-party conversational AI platform, while also interfacing directly with clients to deliver real business value. Responsibilities Design, develop, and maintain chatbot logic and integrations using Django. Build robust backend APIs and services that integrate with third-party platforms via RESTful APIs. Translate client requirements into technical implementations and lead platform configurations. Collaborate with cross-functional teams including design, frontend, and project management. Troubleshoot issues and ensure high availability of production deployments. Participate in client calls, understanding use cases, and drive tailored solutions. Requirements 1–2 years of professional experience as a Python Developer, with must-have experience in Django . Solid understanding of Django views, models, ORM, middleware, and REST framework. Experience working with external APIs (REST/webhooks) and data interchange formats like JSON. Familiarity with session handling, user auth, and secure API development. Exposure to chatbot or conversational AI platforms is a strong advantage. Basic familiarity with deploying Django apps on cloud platforms like AWS or GCP. Strong problem-solving skills and excellent verbal and written communication. Comfortable working directly with clients in a solution-oriented environment. Preferred Tools & Technologies Django, Django REST Framework Python libraries: requests , Celery (optional) PostgreSQL or MySQL, Redis (optional) Git, Postman, Docker (nice to have) Familiarity with messaging APIs (WhatsApp, Messenger) is a plus Experience or familiarity with AI productivity tools like Cursor, GitHub Copilot, or Copilot Agent Why Join Us? Work directly on client-facing projects using AI-powered chatbot platforms Use your Django expertise to drive high-impact automation solutions Be part of a rapidly growing AI company pushing the boundaries of tech Competitive compensation and growth-focused culture Interested? Apply now at careers@caw.tech Show more Show less

Hiring For AI Enginner - Python Developer :- Job Description:- We are seeking a talented Python Developer with hands-on experience in AI chatbot development and familiarity with Model Context Protocol (MCP) to join our AI team. You will be responsible for developing intelligent, context-aware conversational systems that integrate seamlessly with our internal knowledge base and enterprise services. The ideal candidate is technically proficient ,proactive, and capable of translating complex AI interactions into scalable backend solutions. Key Responsibilities 1. Design and develop robust AI chatbots using Python and integrate them with LLM APIs(e.g., OpenAI, Google AI, etc.). 2. Implement and manage Model Context Protocol (MCP) for optimize context injection, session management, and model-aware interactions. 3.Build and maintain secure pipelines for knowledge base access that allow the chatbot to accurately respond to internal queries. 4.Work with internal teams to define and evolve the contextual metadata strategy (roles, user state, query history, etc.). 5.Contribute to internal tooling and framework development for contextual AI applications. Required Skills & Experience 1. 3+ years of professional Python development experience. 2. Proven track record in AI chatbot development, particularly using LLMs. 3. Understanding of Model Context Protocol (MCP) and its role in enhancing AI interactionfidelity and relevance. 4. Strong experience integrating with AI APIs (e.g., OpenAI, Azure OpenAI). 5. Familiarity with Retrieval-Augmented Generation (RAG) pipelines and vector-basedsearch (e.g., Pinecone, Weaviate, FAISS). 6. Experience designing systems that ingest and structure unstructured knowledge (e.g., PDF,Confluence, Google Drive docs). 7. Comfortable working with RESTful APIs, event-driven architectures, and context-awareservices.8.Good understanding of data handling, privacy, and security standards related to enterpriseAI use. Job Location: Indore Joining: Immediate Share resume at talent@jstechalliance.com or can Contact Here :- 0731-3122400 WhatsApp : 8224006397 Job Type: Full-time Schedule: Day shift Application Question(s): Immediate Joiner Have you completed your Bachelor's\Master's Degree? Experience: Python: 3 years (Required) Model Context Protocol (MCP): 3 years (Required) LLM APIs: 3 years (Required) Artificial Intelligence: 2 years (Required) Location: Indore, Madhya Pradesh (Required) Work Location: In person

Looking out for experienced Sales/Business Development rockstars for the Mumbai location who understand the Ori offerings/capabilities and the problems that these offerings can solve for Enterprises in each industry. As a Head of Sales, you will act as instrumental in defining the sales strategy for regions and executing the same to meet the individual, team, and organizational goals with a strategic mindset, analytical, and strong stakeholder management skills to close deals from start to finish. This role plays a crucial role to enable faster client acquisition and achieve revenue growth targets. Key Requirements: Proficiency in analyzing the customer's business and applications, and converting their business needs into viable technical solutions across ORI's products. Should be an expert in understanding a diverse range of software products, solutions and concepts, and an engaging presenter with the capability to learn fast, engage the audience during demos and create short and sweet, precise demos that are tailored to resonate with business leaders. Creating a compelling value proposition for ORI Products & Solutions across verticals by architecting solutions, structuring deals and strategic consulting. Work with the sales team to conceptualize new business opportunities that lead to new lines of revenue generation. Prepare collateral content/presentations for techno-functional requirements and present convincingly and in an engaging manner to prospective clients. Shadow the delivery team to ensure superior quality delivery and satisfying the client requirements as articulated in the SOW documents. Coordinating with the marketing and alliance teams to incorporate customer feedback and create an SOP for optimizing product communication. Negotiate terms and pricing agreements to reach mutually beneficial outcomes. Close sales deals & achieve the monthly/quarterly/annual sales target. Our ideal candidate should have: MBA (Masters Degree in Management) / Post Graduation in technology or related fields from a T1/T2 institute. A minimum of 5+ years of previous work experience in IT Consulting/Technology B2B Sales roles serving multiple domains & geographies. Experience in the AI chatbot / voicebot industry is a plus. The ability to solve complex business problems and concepts and make disciplined decisions based on the available information. The Ability to multitask and meet tight deadlines. Exceptional communication skills and copywriting skills to collaborate effectively with different departmental teams and develop winning presentations. Excellent negotiation, time management and organizational skills. Proven ability to understand client pain points and propose solutions accordingly. What you can expect from ORI: Passion and happiness in the workplace with great people and an open culture, with amazing growth opportunities. An ecosystem where leadership fosters and builds an environment where everyone is free to take necessary actions to learn from real experiences. Flat team structures, with the ability to work closely with Board Members, Key Stakeholders, etc. Freedom to pursue your ideas and the opportunity to tinker with existing processes as well as create new processes that can then have a big impact upon the business If you value ownership and are driven by building business in the charged and exciting environment of a high-growth, technology-driven startup, then this is the right job for you! Show more Show less

Company Description Upturn Technologies Private Limited, established in 2021, is a fast-growing company specializing in software development and solutions. They offer services in web development, application development, web design, ERP software development, chatbot development, artificial intelligence, e-commerce, AR/VR, cloud & DevOps, and more. With a focus on flawless project completion, Upturn Technologies has successfully delivered over 50 projects on time. Job Summary: We are looking for a talented and tech-savvy content writer to create high-quality, engaging, and conversion-driven content for our SaaS product. The ideal candidate should understand B2B content marketing, have experience writing for software or technology brands, and be able to simplify complex concepts into easy-to-understand content for various customer personas. Key Responsibilities: Write SEO-optimized blog posts, website content, case studies, product descriptions, landing pages, email campaigns, and white papers for our SaaS platform. Understand the SaaS product’s features, benefits, and use cases to translate them into compelling content. Collaborate with product, marketing, and sales teams to align content with user journey stages and campaign goals. Research industry trends, competitor content, and customer pain points to develop insightful and relevant topics. Edit and proofread content for clarity, accuracy, tone, and consistency. Monitor content performance metrics and make data-driven improvements. Maintain and update the content calendar to ensure consistent publishing. Requirements: Bachelor’s degree in English, communications, marketing, journalism, or a related field. 2+ years of experience as a content writer, preferably in the SaaS or tech industry. Strong understanding of SEO, keyword research, and content strategy. Ability to write for different personas (e.g., decision-makers, end users, developers). Familiarity with tools like WordPress, Google Analytics, SEMrush, or HubSpot. Excellent writing, editing, and communication skills. Preferred Skills: Experience writing for B2B SaaS audiences. Basic knowledge of software development or cloud technologies. Understanding of content funnels, lead generation, and inbound marketing. Show more Show less

Entity: Finance Job Family Group: Business Support Group Job Description: The role of a customer service team leader is to lead the frontline customer service representatives who manage customer interactions across an omni-channel operation – Voice, Email, Chat, Chatbot & Social channels of support in the Americas. The candidate is responsible for ensuring effective team management, focusing on performance management, consistency of operations, constantly looking for opportunities to improve customer experience & maintain positive relationships with our internal and external business partners. It’s critical for the candidate to have a keen eye for detail & drive continuous improvement using actionable insights from day-to-day operations. The candidate needs to play a key role in building an open & empathic culture in business, with a constant endeavor to achieve organizational strategic objectives. This role is accountable for maintaining connectivity with the businesses that are supported by processes delivered within the team and share standard methodologies in the team and with partners. Key Accountabilities: Lead the team to ensure safe and silent run for the team's processes. Ensure the activity is being carried out in a well-controlled, timely, and accurate manner and in line with the expectations of our customers Manage deadlines and ensure that all activities that directly affect internal or external customer relationships or the outputs of the operational teams are of the highest quality Understanding the relevant procedures and processes for the relevant businesses, as well as the internal processes Carry out regular one-to-one with all direct reports to discuss performance and to develop and implement career path plans Conduct half yearly and annual appraisals with direct reports Prioritize monthly team meetings with direct reports Proactively develop the skills, proficiencies and knowledge of Customer Service team members Develop a team environment that supports continuous improvements & promotes the growth of attitude Provide first level escalation for any issues raised by the team Develop, achieve and monitor Key Performance Indicators aligned to the Service Level Agreements Work closely with other team leaders within the business and GBS to ensure that overall operational objectives are met, ideas shared, and lessons learnt Adhering to the tasks outlined in the EMS/QMS Systems Serve as single point of accountability for any projects or change requests from the business or enabling teams and manage and assess risks and impacts to the processes as well as resourcing Develop and maintain sound working relationships with key collaborators, customers and external service providers Develop and control processes and procedures to the company standards Serve as a cross functional liaison to share standard processes across FBT and other areas of our business Collaborate with business partners as a SME to adequately support any new business or quickly react to supply disruption Deliver quality and cost-effective accounting and control to our customers by using technology, standard processes, and identifying and implementing continuous improvement opportunities with data-driven measurements to strengthen trust and confidence in personal delivery and the overall delivery of the GBS agenda Carry out people management responsibilities in accordance with the organization's policies and applicable laws, including planning, assigning and advising work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems Provide support as vital to ensure all team members are aligned with HSSE policies and procedures Accelerator Accountabilities: Constantly scans for improvement opportunities and implement transformative solutions that solve our most meaningful and csophisticatedproblems. Moves at a high pace while collaborating, managing risks, presenting, thinking globally and while demonstrating BP’s values, behaviors and attitudes. Continuously promotes Agile methodology through both adopting agile principles and actively championing agile at every opportunity. Thinks Digital Delivery first through applying deep digital expertise to problems, through understanding and promoting automation and through analyzing data to create breakthrough solutions. Builds capability through inspiring teams to learn new skills, adopt new practices and seek growth opportunities. Crucial Experience: Bachelor’s degree or equivalent experience in an accredited institution with 10+ years or more of experience in the Customer Service industry Minimum of 6-8 years of work experience in people management in Customer Service Experience in managing omnichannel operations is a must Proven experience in coaching and leading high performing teams. Effective communicator verbally and in writing Key Competencies: Strategic orientation and global awareness General leadership and decision-making skills Demonstrated experience leading and managing change Must demonstrate a strong understanding of customers’ needs / behaviors Ability to build effective relationships Cross-functional mind-set People management and development experience Strong background and knowledge with identifying/completion on continuous improvement opportunities Desirable Criteria: Proficiency in Microsoft Office Experience in Genesys/Avaya/Nortel telephony & email workflows Experience in managing chatbot & social media operations Proven track record to identify and incorporate technical tools Capability to interpret systems, integration, output Strong analytical skills to review metric and drive performance Strong analytical, control and financial accounting skills including a robust understanding of control processes Develop and maintain sound working relationships with key collaborators, customers and external service providers Provide input into the maintenance of telephony strategy including the technology platform Develop and control processes and procedures to the company standards We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation . Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less

Skills: Conversational Design, Lead Generation, A/B Testing, Customer Journey Mapping, Multichannel Messaging, CRM Integration, Behavioral Analytics, Sales Funnel Optimization, Title: WhatsApp Chatbot Conversational Expert Lead Nurturing & Conversion (Business Coaching Industry) Job Type Full-Time / Part-Time / Contract (Based on mutual discussion) Remote / Hybrid (depending on your location) Industry Business Coaching, Personal Branding, High-Ticket Mentorship Programs About The Role We are looking for a highly creative, emotionally intelligent, and data-driven WhatsApp Chatbot Expert who can craft high-converting conversation flows tailored for leads coming from Facebook/Instagram/YouTube ads. This role is critical in bridging the gap between marketing and sales using WhatsApp as the main conversion tool. You will work closely with our Marketing, Sales, and Automation teams to build chatbot flows that feel personal, emotionally resonant , and designed to move leads toward taking action attending webinars, enrolling in mentorships, or buying programs. Key Responsibilities Develop end-to-end WhatsApp chatbot journeys (24-hour window flows) for leads from ads using tools like Wati, Zoko, Twilio, or Zoho Flow. Build emotional and strategic conversational flows designed specifically for the business coaching and mentorship industry. Understand buyer personas, psychological triggers, and funnel stages (cold warm hot). Design follow-up sequences (3-hour, 6-hour, 12-hour) with message variations to simulate personal interactions. Craft pain-based and transformation-focused messages, mirroring the tone and style of high-authority business coaches. Track performance (read rates, click rates, conversion %, drop-offs) and continuously improve flow effectiveness. Coordinate with marketing and webinar teams to sync chatbot messages with ad campaigns and event schedules. Test and implement decision trees, user intent detection, and fallback options in the bot for improved engagement. Requirements Proven experience building WhatsApp chatbots for coaching, consulting, or info-product businesses. Deep understanding of conversational copywriting, especially for high-ticket or emotional offers. Experience with WhatsApp chatbot tools like Wati, Zoko, Twilio, or Zoho Flow is a must. Ability to create English, Marathi and Hindi language flows is a strong advantage. Familiarity with Facebook/Instagram ad funnels, lead gen workflows, and conversion metrics. Excellent storytelling, copywriting, and user psychology skills. Prior experience working with business coaches, mentors, or life coaches is highly preferred. Show more Show less

About Us Craft Group is a global leader in designing and manufacturing thermal systems, refrigeration equipment, and custom-engineered components. With facilities across the U.S., Mexico, and Asia, we are scaling rapidly, and we’re looking for innovative minds to help us streamline our internal operations using automation and AI. The Opportunity We’re seeking a Business Automation & AI Integration Specialist to lead company-wide process improvement through automation, workflow digitization, and AI-based enhancements. This is a high-impact, cross-functional role reporting directly to senior leadership. You will work with tools like Zoho (Creator, Flow, CRM, Books), SAP, Google Workspace, Microsoft 365, ZAPIER and OpenAI/GPT, and other tools to eliminate manual work, enhance data flow, and improve decision-making speed across departments. Key Responsibilities Audit and map internal processes across departments (sales, production, HR, finance, QA, procurement, Engineering, and production.) Design and implement automation workflows using Zoho Flow , Zoho Creator , Microsoft Power Automate , or similar tools. Integrate Zoho , SAP , Google Workspace , and Microsoft tools into a connected workflow ecosystem Build AI-driven tools and scripts to automate reporting, document generation, task delegation, and more Collaborate with leadership to identify key bottlenecks and digitization opportunities Provide training and documentation for team adoption Manage internal project timelines and rollout schedules Ensure data security, compliance, and access control best practices across systems. Key Tools You Should Know Zoho Creator, Flow, CRM, Books, SAP, AiTools, Zappier SAP (basic understanding of workflows and data structure) Google Workspace (Apps Script a bonus) Microsoft Power Automate, Power BI, SharePoint Zapier, Make.com, or similar low-code automation tools OpenAI/ChatGPT APIs or AI-driven process tools (e.g., OCR, chatbot, auto-tagging). Required Qualifications 5–7 years of experience in business automation, digital transformation, or systems integration Proven ability to design and deploy cross-platform automation systems Hands-on experience with Zoho (especially Creator or Flow) Working knowledge of SAP workflows and integrations Experience with Google Apps Script and/or Microsoft automation tools Familiarity with using AI tools or APIs for productivity or process optimization Strong project management and documentation skills Excellent written and spoken English. Nice to Have Experience in a manufacturing or engineering environment RPA experience (UiPath, Automation Anywhere) Lean Six Sigma or process improvement certification Experience with SQL or basic backend logic (for data handling) Key Performance Indicators (KPIs) To ensure impact, we’ll measure success through these KPIs: # of Manual Processes Automated 7+ workflows automated within first 90 days Process Time Savings Achieve 25–40% time reduction on targeted processes within 6 months Adoption Rate of New Systems 80%+ user adoption of new tools/processes across relevant teams Error Reduction At least 50% reduction in errors or rework in automated workflows Cross-System Integrations Completed 3+ key integrations between Zoho, SAP, Google Drive, and Microsoft tools AI Tools Deployed Internally 2–3 internal AI-based tools rolled out (e.g., auto-reporting, smart forms) in 6 months Department Satisfaction Score Internal stakeholder rating of 8/10 or higher on automation support surveys What We Offer Competitive salary based on experience ($1,200.00) Full remote flexibility - PST TIME ZONE (some overlap with California time zone preferred) Performance bonuses tied to automation impact and KPIs Opportunity to work with senior leadership and directly influence the company’s digital evolution Long-term growth opportunities into Head of Digital Systems or Global IT roles Our Purpose "Why" We ignite the spark of creativity, transforming ideas into reality. We empower organizations to engineer innovative solutions that improve quality of life and lead to a better future for all. In our journey, we create positive lasting memories in all that we do. How we do it "How" We ignite the spark of creativity, transforming ideas into reality by cultivating a culture of listening, learning, and teaching, which produces a highly engaged workforce who live by our company’s values every day. Our Mission "What" Our mission is to be a trusted partner, working alongside our customers to deliver unique, high-value, sustainable integrated products that enable them to bring ideas to life. Do You Align with Our Values? Please, only consider employment with Craft Group if you feel as strongly about our values as we do: We live, breathe, and play by our values every day. Doing the right thing. Create positive, lasting memories, and relationships. Creating a better tomorrow. Commitment to family, friendship, and communities we serve. Nurturing individual growth as the building blocks of organizational success. Grow and secure the financial well being of Craft. Apply Now! Show more Show less

🚀 We're Hiring! Join the Swasthya Saathi Team! 🚀 Swasthya Saathi is an AI-driven healthcare application designed to empower the people of India. Our chatbot provides users with accurate health information and personalized guidance, revolutionizing access to healthcare. Currently, we are incubated in a prestigious government hospital and are expanding rapidly. What we're looking for: We are seeking dynamic, passionate individuals who are ready to hustle and make a real impact in the startup world! If you're eager to take on responsibility and help us bring this innovative product to life, we want you on our team! Responsibilities: - Manage and enhance the website to ensure a smooth user experience - Drive the product's development and contribute to its success Education & Mindset: - We value passion over pedigree. If you have the fire in your belly to create something extraordinary, we want you—regardless of which college you're from! If you're excited about making a difference in the healthcare space and want to be part of something big, **apply today** and let's build the future of healthcare together! Show more Show less

Department: Business Support Function Total Work Experience: 8+ relevant experience Education: Postgraduate / CA Duties and responsibilities: Gathering requirements for system changes (Business applications) from Users (different functions). Preparing BRD as per the requirement. Getting the BRD closed with IT team and Vendor. Clarifying queries raised by IT, Vendor. Conducting UAT testing on own and getting UAT sign off from users. Providing postproduction Support till the time system stabilizes. Evaluating Systems for gaps and filling up those. Handling projects related to IT developments/automation. Specialized skills & competencies : Good communication skills along with prior experience in implementing financial projects in GI industry. Knowledge about: Accounting, Taxation, Policy issuance, Claims, Generic functions related to GI industry. Knowledge about RPA/AI/ML, candidate should have worked previously in these kinds of automations. Exposure to ERP, Financial Systems, PAS, Website, Agent portal, Claims Applications, Chatbot. Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Required skills: Over 7 years of experience as Full Stack Engineer Experience in selected programming languages (e.g. Python) and Java/J2EE platform Experience UI technologies React/Next JS Experience in building REST API In-depth knowledge of relational databases (e.g. PostgreSQL, MySQL) and NoSQL databases (e.g. MongoDB) Experience in Snowflake and Databricks. Experience with Cloud Tec Experience with Kafka technologies, Azure, Kubernetes, Snowflake, Github, Copilot Experience in large scale implementation of Open-Source Technologies Generative AI, Large Language Models, and Chatbot technologies Strong knowledge of data integration Strong Data Analytics experience with application enablement. Strong Experience in driving Customer Experience Familiarity with agile development Experience in Healthcare Clinical Domains ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: Fullstack MERN. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Title: AI/ML Developer – Data Science Shift Timings: 11 am to 8pm[Flexible] About Us: We as Primotech are as an IT Global Solutions company. We’ve been delivering software development and IT projects from several big enterprises to small and medium-sized businesses. We blend agile methodologies with technical expertise to take business to the next level. What We Are Looking for: A skilled Chatbot Developer who specializes in leveraging Large Language Models (LLMs) and Langchain technology to create cutting-edge chatbots. The ideal candidate will be responsible for designing, developing, and deploying chatbots that demonstrate advanced language understanding and natural conversation capabilities. You will collaborate with cross-functional teams to integrate chatbots into various applications and platforms, ensuring seamless user experiences and effective communication channels. Responsibilities: 1. Design and develop chatbots using Large Language Models (LLMs) and Langchain technology. 2. Implement natural language processing (NLP) algorithms to enhance chatbot understanding and responsiveness. 3. Customize, Integrate and Optimize chatbots functionalities to meet specific requirements and use cases. 4. Implement RAG and train the LLMs using LoRA or Q-LoRA. 5. Handle vector database like ChromaDB and Pinecone 6. Conduct thorough testing and debugging applications and updated with the latest advancements in LLMs, NLP, and chatbot technologies. 7. Collaborate with stakeholders to gather requirements and refine application features. 8. Provide technical support and troubleshooting assistance for deployed chatbots. 9. Document design specifications, implementation details, and user guides. Skill Set: 1. Proficiency in Python programming languages . 2. Strong understanding of natural language processing (NLP) techniques and ML algorithms. 3. Experience with Large Language Models (LLMs) such as GPT (Generative Pre-trained Transformer), LLAMA or gemini models. 4. Able to implement RAG and train LLMs using LoRA and q-LoRA 5. Create and update vector database. 6. Knowledge of Langchain technology and its applications in chatbot development. 7. Experience with API integration and web services. 8. Excellent problem-solving skills and attention to detail. 9. Strong communication and collaboration skills, with the ability to work effectively in cross functional teams. Interested candidates may share their resume at rashi.malhotra@primotech.com Job Type: Full-time Pay: ₹45,000.00 - ₹85,000.00 per month Benefits: Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: Python: 3 years (Required) ML Engineering Tools: 3 years (Preferred) Stored Procedures: 3 years (Preferred) Generative Ai: 3 years (Preferred) Language: English (Required) Work Location: In person Expected Start Date: 09/06/2025

Location Bengaluru, Karnataka, India Category Technology Careers Job Id JREQ191700 Job Type Full time Hybrid As part of the Commercial Engineering organization, you will be part of a fast-paced, entrepreneurial, energetic, and high performing team at the heart of the Thomson Reuters transformation to developing modernized applications and services. This group is nimble, creative and shapes our technology roadmap. This role will be instrumental to enabling the current and future world of the digital experience at Thomson Reuters. You will be challenged with identifying innovative ideas and proof of concepts to deliver against existing and future needs of our customers. The role will report to the Director of Quality Engineering within Commercial Platform and work across the application and platform engineering teams to ensure a consistent and reliable experience for our customers. Quality Assurance Engineers are entry/mid-level professionals that monitor and fine tune automation framework capabilities while driving innovative automated testing solutions focused on the customer in a team-oriented environment. A QA Engineer may assist their colleagues and more junior QA Engineer team members by solving problems, providing technical guidance, training and mentoring others. Exceptional attention to detail, strong analytical skills, excellent communication skills and deep technical ability in performance testing, automation testing methodologies, tools and processes within an agile environment will be key for success. About the Role: In this opportunity as Quality Assurance Engineer , you will: Delivers testing solutions for a single product and/or participates in complex projects May lead straight forward projects that are not complex in nature Operates with moderate level of guidance and direction Immediate project or QA/Software Development Engineer team• Engages with cross functional teams to execute Detects, highlights and tracks bugs Performs activities according to quality criteria Delivers testing solutions for a single product and/or participates in complex projects Proven ability to work within an agile environment Actively and collaboratively contributes to meetings, processes, and agile ceremonies with cross functional teams Ensures that risks are identified About You: You're a fit for the role of Quality Assurance Engineer if your background includes: Bachelor’s degree in Computer Science, Engineering, Information Technology 3 to 6years of expierence with Chatbot testing, functional testing and automation testing ,Selenium Webdriver and TestNG, POM Good to Have Skills Ability to analyze and generate system test plan/test cases based on given specification / BRDs / requirement Ability to set up test data and execution of test cases, produce test execution report and help development team by providing required test data for bug fixes . Must have experience in testing E2E functionality. #LI-SS6 What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

Hiring For AI Enginner - Python Developer :- Job Description:- We are seeking a talented Python Developer with hands-on experience in AI chatbot development and familiarity with Model Context Protocol (MCP) to join our AI team. You will be responsible for developing intelligent, context-aware conversational systems that integrate seamlessly with our internal knowledge base and enterprise services. The ideal candidate is technically proficient ,proactive, and capable of translating complex AI interactions into scalable backend solutions. Key Responsibilities 1. Design and develop robust AI chatbots using Python and integrate them with LLM APIs(e.g., OpenAI, Google AI, etc.). 2. Implement and manage Model Context Protocol (MCP) for optimize context injection, session management, and model-aware interactions. 3.Build and maintain secure pipelines for knowledge base access that allow the chatbot to accurately respond to internal queries. 4.Work with internal teams to define and evolve the contextual metadata strategy (roles, user state, query history, etc.). 5.Contribute to internal tooling and framework development for contextual AI applications. Required Skills & Experience 1. 3+ years of professional Python development experience. 2. Proven track record in AI chatbot development, particularly using LLMs. 3. Understanding of Model Context Protocol (MCP) and its role in enhancing AI interactionfidelity and relevance. 4. Strong experience integrating with AI APIs (e.g., OpenAI, Azure OpenAI). 5. Familiarity with Retrieval-Augmented Generation (RAG) pipelines and vector-basedsearch (e.g., Pinecone, Weaviate, FAISS). 6. Experience designing systems that ingest and structure unstructured knowledge (e.g., PDF,Confluence, Google Drive docs). 7. Comfortable working with RESTful APIs, event-driven architectures, and context-awareservices.8.Good understanding of data handling, privacy, and security standards related to enterpriseAI use. Job Location: Indore Joining: Immediate Share resume at talent@jstechalliance.com or can Contact Here :- 0731-3122400 WhatsApp : 8224006397 Job Type: Full-time Schedule: Day shift Application Question(s): Immediate Joiner Have you completed your Bachelor's\Master's Degree? Experience: Python: 3 years (Required) Model Context Protocol (MCP): 3 years (Required) LLM APIs: 3 years (Required) Artificial Intelligence: 2 years (Required) Location: Indore, Madhya Pradesh (Required) Work Location: In person

Hiring For AI/ML Intern:- Job Description:- Assist in the development and implementation of machine learning algorithms and models. Participate in data collection, preprocessing, and feature engineering tasks. Collaborate with team members to conduct research and experimentation to improve model performance. Support the deployment of machine learning models into production environments. Perform exploratory data analysis to gain insights and identify trends in the data. Help maintain and optimize existing machine learning pipelines and workflows. Stay up-to-date with the latest developments and trends in artificial intelligence and machine learning. Requirement : B.Tech (Mandatory) Job Location: Indore (Onsite) Joining: Immediate Share resume at talent@jstechalliance.com or can Contact Here :- 0731-3122400 Job Type: Internship Contract length: 6 months Schedule: Day shift Application Question(s): Immediate Joiner Did you work on Python? Have you completed your B.Tech Degree? (Mandatory) Did you work on Chatbot/TensorFlow/NumPy? Do you live in Indore (M.P.) ? Can you attend the Interview in office? Language: English (Required) Work Location: In person

Hiring For AI Enginner - Python Developer :- Job Description:- We are seeking a talented Python Developer with hands-on experience in AI chatbot development and familiarity with Model Context Protocol (MCP) to join our AI team. You will be responsible for developing intelligent, context-aware conversational systems that integrate seamlessly with our internal knowledge base and enterprise services. The ideal candidate is technically proficient ,proactive, and capable of translating complex AI interactions into scalable backend solutions. Key Responsibilities 1. Design and develop robust AI chatbots using Python and integrate them with LLM APIs(e.g., OpenAI, Google AI, etc.). 2. Implement and manage Model Context Protocol (MCP) for optimize context injection, session management, and model-aware interactions. 3.Build and maintain secure pipelines for knowledge base access that allow the chatbot to accurately respond to internal queries. 4.Work with internal teams to define and evolve the contextual metadata strategy (roles, user state, query history, etc.). 5.Contribute to internal tooling and framework development for contextual AI applications. Required Skills & Experience 1. 3+ years of professional Python development experience. 2. Proven track record in AI chatbot development, particularly using LLMs. 3. Understanding of Model Context Protocol (MCP) and its role in enhancing AI interactionfidelity and relevance. 4. Strong experience integrating with AI APIs (e.g., OpenAI, Azure OpenAI). 5. Familiarity with Retrieval-Augmented Generation (RAG) pipelines and vector-basedsearch (e.g., Pinecone, Weaviate, FAISS). 6. Experience designing systems that ingest and structure unstructured knowledge (e.g., PDF,Confluence, Google Drive docs). 7. Comfortable working with RESTful APIs, event-driven architectures, and context-awareservices.8.Good understanding of data handling, privacy, and security standards related to enterpriseAI use. Job Location: Indore Joining: Immediate Share resume at talent@jstechalliance.com or can Contact Here :- 0731-3122400 WhatsApp : 8224006397 Job Type: Full-time Schedule: Day shift Application Question(s): Immediate Joiner Have you completed your Bachelor's\Master's Degree? Experience: Python: 3 years (Required) Model Context Protocol (MCP): 3 years (Required) LLM APIs: 3 years (Required) Artificial Intelligence: 2 years (Required) Location: Indore, Madhya Pradesh (Required) Work Location: In person

Company Description BotMax AI is a technology company specializing in WhatsApp chatbot solutions and communication enhancements through the WhatsApp Business API. With a focus on delivering seamless and intelligent interaction capabilities, BotMax AI empowers businesses to elevate their customer engagement and streamline their operations. Role Description This is a full-time on-site role in Lucknow for a Telesales Specialist at BotMax AI. The Telesales Specialist will be responsible for engaging with potential customers over the phone, promoting products or services, providing customer support, and conducting training sessions. Qualifications Customer Service, Sales, and Customer Support skills Excellent Communication skills Training expertise Strong interpersonal skills Experience in telesales or customer service roles Ability to meet sales targets Knowledge of WhatsApp chatbot solutions is a plus Bachelor's degree in Business Administration or related field Show more Show less

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description We're seeking an experienced Senior Performance Testing Engineer to play a key role in our contact center modernization initiative. You'll be instrumental in migrating IVR/Routing applications from legacy Genesys on-prem systems to modern cloud solutions like Amazon Connect, with particular focus on our CommState Migration Project. As part of our QA team, you'll take ownership of comprehensive end-to-end call flow validation, ensuring seamless transition and optimal performance of our contact center solutions. The ideal candidate will bring deep expertise in performance testing coupled with contact center domain knowledge to drive this critical transformation. Responsibilities: Design, develop, maintain, and execute manual, automation, and performance test scripts for Contact Center applications. Drive innovation through Proofs of Concept (POCs) to enhance the test lifecycle and reduce execution time. Automate test preparation and execution processes by integrating with APIs. Analyze functional and non-functional requirements in an Agile environment to ensure comprehensive test coverage. Define test strategies, create detailed test cases, estimate QA efforts, and manage test planning and reporting. Conduct manual and automated testing, logging detailed defects using Rally (Agile Central). Lead and manage testing efforts across multiple domains and applications, including System Integration and End-to-End Testing. Qualifications 4+ years of hands-on experience in Quality Engineering within the Contact Center Solutions (CCS) domain. 3+ years of hands-on experience with Cyara for contact center testing and automation. Experience of Genesys call routing and custom CTI softphone application development. Experience with digital communication platforms such as Chat, Chatbot, Email, and SMS. Proficient in log verification tools like Splunk and familiar with Genesys tools like GA/GAX and Pulse. Skilled in API testing and experienced with Cyara Service Libraries and Postman. Experienced in load testing using Cyara Cruncher. Proven ability to work in Agile environments using tools like Rally (Agile Central) for project tracking and delivery. Nice to have: Digital experience with Voicebot, Chatbot, Email, SMS. Genesys cloud experience is nice to have, but not mandatory. Agile methodology experience. Excellent communication and presentation abilities. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. Show more Show less