Chat Support

Naukri E Hire Campaign

0 - 1 years

0 - 2 Lacs

Hyderabad

Posted:1 month ago| Platform:

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Skills Required

Fresher Blended Process Customer Service Semi Voice Chat Support Non Voice Bpo Non Voice International Chat Process Email Process Chat Process US Process Customer Support Web Chat International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Company Name: Sutherland
Experience: Open for fresher or experienced in Chat Support
Location: Hyderabad
Interview Mode: F2F
Interview Date: 29th/30th July
Interview Rounds: 2-3 Rounds
Notice Period: Immediate to 30 days

Please find below position details.
Job Title: Chat Support Executive (Non-Voice Process)

Keyskill: Chat experience; Communication skills
Open for Experienced candidates (Banking domain experience is preferred)
Graduate or Undergrad open
CTC: Upto 3.3 LPA
Cab will be provided between 18:30 to 06:30
Location: Hyderabad
Roles: Non-Voice
Shifts: 24/7 Rotational Shifts
Rotational Shifts and 2 Rotational week offs

Job Summary:
Key Responsibilities:

Handle customer queries via chat in a professional and timely manner.
Provide accurate information and resolve issues efficiently.
Maintain high levels of customer satisfaction and service quality.
Document interactions and escalate complex issues when necessary.
Adhere to company policies and shift schedules.

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