Chat Support Executive

0 years

1 - 2 Lacs

Posted:16 hours ago| Platform: GlassDoor logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

  • Respond to customer inquiries via chat and email in a timely, professional, and friendly manner
  • Provide accurate information about products, services, policies, and procedures
  • Troubleshoot and resolve customer issues with a problem-solving mindset
  • Escalate complex issues to senior support teams when necessary
  • Maintain detailed records of customer interactions in the CRM system
  • Meet or exceed daily and weekly performance targets (response time, resolution rate, CSAT scores, etc.)
  • Provide feedback to improve customer experience and internal processes
  • Stay updated on company products, services, and system updates
  • Excellent written communication skills in [English/Other languages if required]
  • Ability to multitask and manage time effectively in a fast-paced environment
  • Strong problem-solving skills and attention to detail27-07-2025

Job Type: Full-time

Pay: ₹14,000.00 - ₹17,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift

Work Location: In person

Speak with the employer
+91 7428600622

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You