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Chat Support Executive (3+ Years Experience)

Chat Support Executive (3+ Years Experience)

Arika Enterprises

3 - 5 years

3 - 4 Lacs

Vasai

Posted:1 week ago| Platform:

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Chat Support Non Voice Process Web Chat Chat Process

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Full Time

Job Description

Key Responsibilities: Handle live chat support and resolve customer queries on our website (hokipo.in) in real time Provide product information, order updates, return/refund assistance, and troubleshooting Maintain high customer satisfaction with prompt and empathetic responses Coordinate with internal teams for issue resolution and follow-ups Maintain chat logs, prepare reports, and update FAQs Identify recurring issues and suggest process improvements Requirements: Minimum 3 years of experience in online/chat customer support Excellent written English communication skills Must be tech-savvy, punctual, and self-motivated

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Chat Support Executive (3+ Years Experience)

Vasai

3.0 - 5.0 yrs

INR 3 - 4 Lacs

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Arika Enterprises

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Chat Support Executive (3+ Years Experience)

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