Posted:1 day ago|
Platform:
On-site
Full Time
Woodrock Infotech Private Limited provides excellent consulting services to help companies scale and enhance their marketing and customer service expertise. We believe in the success of our clients and ensure our employees are well-trained to elevate your business. Our team is dedicated to helping companies grow by providing comprehensive and multifaceted support.
This is a full-time or part-time on-site role for a Chat Process Executive located in Kolkata. The Chat Process Executive will handle customer inquiries and support via chat, ensuring prompt and accurate responses. Day-to-day tasks include managing multiple chat conversations, resolving customer issues, documenting conversations, and escalating unresolved issues to the relevant departments. Additionally, the role involves identifying customer needs and providing solutions to enhance customer satisfaction.
Woodrock Infotech Private Limited
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