Hire My Assistants KPO LLP

6 Job openings at Hire My Assistants KPO LLP
Chat Process Executive Malad, Mumbai, Maharashtra 0 years INR 2.04 - 2.4 Lacs P.A. On-site Full Time

Chat Process Executive (Night Shift) Urgent Hiring. Job Description: In this role, you will be the first point of contact for customers, providing assistance via, email, live chats, social media channels. Your primary responsibility is to resolve customer inquiries and issues, ensuring a positive experience. Utilize your strong communication and problem-solving skills to address customer needs efficiently. Collaborate with internal teams to escalate and resolve more complex issues. Join us in delivering top notch customer support and maintaining high levels of customer satisfaction. Job Specification: * Candidates must have good verbal and written communication skills in English. * Minimum qualification required is 12th pass. * Basic knowledge about computers and MS Office & Excel. Night Shift Timing: 7:00 PM - 4:00 AM // 9:00 PM - 6:00 AM // 10:00 PM - 7:00 AM Job Types: Full-time, Permanent Pay: ₹17,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Fixed shift Night shift US shift Work Location: In person Speak with the employer +91 8828210350 Application Deadline: 11/08/2025

Chat Support Executive - Night Shift mumbai city 0 - 3 years INR 4e-05 - 5e-05 Lacs P.A. On-site Full Time

Job Description: In this role, you will be the first point of contact for customers, providing assistance via, email, live chats, social media channels. Your primary responsibility is to resolve customer inquiries and issues, ensuring a positive experience. Utilize your strong communication and problem-solving skills to address customer needs efficiently. Collaborate with internal teams to escalate and resolve more complex issues. Join us in delivering top notch customer support and maintaining high levels of customer satisfaction. Job Specification: Freshers can apply too. Minimum qualification required is 12th pass. Candidates must have good verbal and written communication skills in English. Basic knowledge about computers and MS Office & Excel. Familiarity with social media platforms and tools. No calls or sales target. Night Shift Timing - 7:00 PM - 4:00 AM // 9:00 PM - 6:00 AM // 10:00 PM - 7:00 AM Job Location - DLH Park, Near MTNL, Goregaon West.

Customer Support Executive - Night Shift mumbai city 0 - 2 years INR 5e-05 - 7e-05 Lacs P.A. On-site Full Time

Job Description: Customer Support Executive In this role, you will be the first point of contact for customers, providing assistance via, email, live chats, social media channels. Your primary responsibility is to resolve customer inquiries and issues, ensuring a positive experience. Utilize your strong communication and problem-solving skills to address customer needs efficiently. Collaborate with internal teams to escalate and resolve more complex issues. Join us in delivering top notch customer support and maintaining high levels of customer satisfaction. Job Specification: Minimum qualification required is 12th pass. Candidates must have good verbal and written communication skills in English. Basic knowledge about computers and MS Office & Excel. Familiarity with social media platforms and tools.

International Email Support - Non Voice (Night Shift) mumbai city 0 - 3 years INR 4e-05 - 5e-05 Lacs P.A. On-site Full Time

Job Summary - We are looking for a detail-oriented and customer-focused International Email Support Executive to handle email-based queries from customers. The ideal candidate will possess strong written communication skills, the ability to understand customer issues, and deliver timely, accurate solutions. No calling or sales target. Night Shift. Non Voice Process - no calling pressure. Key Responsibilities - Respond to customer queries and service requests via email and chats. Understand, diagnose, and resolve customer issues accurately. Maintain a high level of professionalism and empathy in every interaction. Log all customer interactions and resolutions in the CRM system. Follow internal guidelines, processes, and compliance policies. Coordinate with internal teams when needed to resolve escalated or complex issues. Maintain daily productivity and quality targets. Ensure customer satisfaction by providing clear, concise, and timely responses. Required Skills - Excellent written English communication skills. Good comprehension and problem-solving abilities. Basic computer knowledge (MS Office, typing 30+ WPM preferred). Ability to multitask and manage time efficiently. Strong attention to detail and accuracy. Willingness to work in international shifts (US/Night). Eligibility Criteria - Education: 12th Pass and above. Experience: Fresher or 02 years for Email/Non-Voice Customer Support roles. Experience in BPO/International processes is a plus. Must be open to shift timings and rotational week-offs. Night Shift - 9:00 PM - 6:00 AM or 7:00 PM - 4:00 AM

Part Time - Chat Support Executive mumbai city 0 - 2 years INR 2e-05 - 2e-05 Lacs P.A. On-site Part Time

Job Summary: We are looking for a proactive and customer-focused Part-Time Chat Support Executive to handle inbound customer queries for our US-based clients. In this role, you will be the first point of contact for customers, providing assistance via, email, live chats, social media channels. Your primary responsibility is to resolve customer inquiries and issues, ensuring a positive experience. Utilize your strong communication and problem-solving skills to address customer needs efficiently. Collaborate with internal teams to escalate and resolve more complex issues. Join us in delivering top notch customer support and maintaining high levels of customer satisfaction. The ideal candidate should have excellent written communication skills, the ability to multitask, and a customer-first attitude. Key Responsibilities: Provide real-time support to customers through email and chat. Respond to queries promptly, clearly, and professionally. Understand customer issues and offer appropriate solutions or escalate when necessary. Maintain service-level standards and quality benchmarks. Update customer interactions and data in CRM tools accurately. Collaborate with internal teams to resolve customer concerns. Maintain confidentiality of customer information. Required Skills: Excellent written English communication skills. Typing speed of at least 30-35 WPM with good accuracy. Ability to handle multiple chats simultaneously. Good problem-solving skills and attention to detail. Basic computer knowledge and familiarity with chat or CRM tools (preferred). Eligibility : Minimum qualification required is 12th pass. Prior experience in chat/email support is an advantage but not mandatory. Experience : 0-2 years (Freshers welcome) Shift Timing: 4:30 PM - 9:00 PM // 6:00 PM - 10:30 PM // 7:00 PM - 11:30 PM Stipend: 7,500 - 8,500 per month

US Medical Billing Specialist - Night Shift mumbai city 1 - 3 years INR 5e-05 - 7e-05 Lacs P.A. On-site Full Time

Job Overview: The Medical Billing Specialist is responsible for accurately preparing, submitting, and following up on medical claims to commercial insurance companies and other payers. The role ensures timely reimbursement by verifying patient eligibility, coding accuracy, resolving claim denials, and maintaining compliance with US healthcare regulations (HIPAA, CMS guidelines, payer-specific policies). Key Responsibilities: Verify patient insurance coverage and obtain required authorizations or referrals. Accurately submit medical claims through clearinghouses or directly to insurance payers. Communicate with insurance companies to address and resolve claim or payment issues. Review and work on claim denials and rejections, making necessary corrections for resubmission. Follow up with payers to track outstanding claims and resolve any discrepancies. Post insurance payments, adjustments, and patient payments accurately into the billing software. Maintain organized billing records and generate reports as required. Skills: Strong knowledge of medical billing terminology, CPT/ICD-10/HCPCS coding basics. Experience with insurance billing for Medicare, Medicaid, and commercial payers. Understanding of EOB/ERA, claim lifecycles, and payer policies. Proficiency with billing software and clearinghouses. Strong analytical and problem-solving abilities. Excellent communication and customer service skills. High attention to detail and accuracy. Confidentiality and HIPAA compliance awareness. Eligibility Criteria: Minimum 1 year of experience in Medical Billing and Accounts Receivable. Excellent verbal and written communication skills in English. Proficiency in using medical billing software and understanding of billing procedures. Night Shift: 7:00 PM - 4:00 AM